Remove Customer Experience Remove Drop-Shipping Remove Inventory Management Remove Markdowns
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4 Critical Steps for Optimizing Omnichannel Order Fulfillment in 2021

Retalon

Omnichannel order fulfillment that drives customer experience (and boosts profits). In retail, omnichannel fulfillment is the process of getting products to customers across many different channels (delivery from DC, drop-shipping, in-store pickup, contactless pick-up, etc.). That’s the billion dollar question.

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Is Your Fulfillment Strategy Healthy Enough to Keep Pace with Customer Expectations?

Retail TouchPoints

It was no longer enough to route orders to a handful of DCs and drop ship vendors. The digital channel typically had one or more dedicated facilities, which ironically were often planned and managed like an individual additional brick-and-mortar location. Checking inventory in a local store but not placing an order?

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The Order Fulfillment Process in 2022 and Beyond

Retalon

Is inventory coming directly from the vendor and therefore needs to be dropshipped? Some factors affecting this decision include the proximity of the storage location to the customer, inventory availability, and the labour involved. Methods are established to transfer inventory from storage to customer.