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NRF 2024: Key Takeaways From Retail Thought Leaders

Retail Minded

Kicking off the week, I was grateful to return as a judge to the Vendor In Partnership Awards at the iconic Gotham Hall in Midtown. Joining me were companies that included Salesforce, ParcelLab, Slalom, Store Force, Big Commerce, Maropost and more. “Retailers should update their merchandising. Yes, phone calls.

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In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

With the stakes for getting returns right continuing to rise, retailers have to focus on multiple elements including the customer’s return experience and streamlining reverse logistics systems (sometimes with the help of third parties). More Online Sales Means More Returns. The big driver? Retailers across the U.S.

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