Remove Clienteling Remove Customer Experience Remove Sporting Goods
article thumbnail

As ‘Appointment Retailing’ Use Cases Expand, More Brands See Value

Retail TouchPoints

Even sporting goods and specialty athletic companies are seeing the benefits of appointments, as they allow associates to walk consumers through their preferred activities and make pointed recommendations based on their needs and behaviors. Is there enough area for people to wait if there needs to be an ‘entry’ to the premises?