Small Biz Trends

JUNE 18, 2025

This includes visual merchandising, staff interactions, and even the checkout process. Definition and Importance Retail customer experience is the sum of all aspects influencing how a customer feels about your business.

Customer Experience

Retail TouchPoints

NOVEMBER 5, 2024

Cooking puestos are equipped with open kitchens and seating so people can enjoy the “cooking theater,” as well as their own checkout areas and quick counter seating. Each puesto has its own cultural or culinary focus and is designed to have its own name, creative finish, materials, graphics and signage.

Supermarket

365 Retail

JULY 3, 2025

The store joins a broader rollout by introducing mobile till points, enhancing checkout flexibility in the coming months. Supporting the increased floor area, AllSaints has strengthened its team by adding six new staff members and appointing a Visual Merchandising Manager to elevate store operations and presentation.

Boutique

Retail TouchPoints

APRIL 30, 2025

This fosters loyalty far beyond the checkout line. As a foundational component of retail design, brands need to remember the 10-3-1 Rule of Visual Merchandising: 10 Feet Grab Attention From across the aisle or the moment someone walks in, your brand needs to pop and pass the eye test from afar. Brands like Glossier and E.l.f.

Visual Merchandising

Small Biz Trends

JULY 12, 2025

In terms of retail success , your store layout and merchandising strategies play an essential role. A well-thought-out layout directs customer flow, whereas effective visual merchandising improves product visibility. For successful merchandise display, focus on product placement and visual appeal.

Store Layout

Retail TouchPoints

JANUARY 15, 2024

foot-wide LED ribbon screen extends across the top of the wall and presents dynamic visual merchandising content on the brand’s staple product, denim. Image courtesy Samsung Inside the store a custom 31.5-foot-wide

Visual Merchandising

VMS

DECEMBER 13, 2021

BP (London) is the latest retailer to test frictionless checkout technology in its convenience stores, reports Forbes. Next year, BP will test automated checkout technology from San Francisco-based startup Grabango at ten of its Amoco-branded locations. BP operates 7000 U.S.

Checkout

VMS

MAY 3, 2021

A union that represents Macy’s (New York) employees has won its challenge of a self-checkout-based sales policy that eliminate their commissions, reports CNBC. In the future, Macy’s is required to exclude departments that offer commission-based pay from the self-checkout feature.

Checkout

Retail TouchPoints

JUNE 15, 2022

A location in Poland takes inspiration from gourmet food specialists by embracing “food theater” and grand visual merchandising architecture. The strongest visual merchandising is really where the consumer is left thinking about the product first and then the fixture,” Campbell explained.

Visual Merchandising

Retail TouchPoints

OCTOBER 4, 2023

New research from MG2 confirms that Gen Z is looking for curated visual merchandising experiences and for brand values to shine through in these physical environments, along with a focus on wellbeing and community connections.

Visual Merchandising

Retail TouchPoints

DECEMBER 13, 2023

Technology also is significantly enhancing the checkout process, with more retailers adopting self-service kiosks, integrated RFID, mobile POS systems, scan-and-go integrations and frictionless checkout options. Retailers using cashier-based systems also are focusing on updating hardware and software to improve the checkout experience.

Shopping

Inside Retail

DECEMBER 5, 2022

According to Ng, running a retail concept like Pick & Go requires a few key fundamental elements: understanding customers’ needs, stocking the right types of products and great visual merchandising. The post How Singapore’s first checkout-free store, Pick & Go, continues to evolve appeared first on Inside Retail.

Checkout

Retail TouchPoints

FEBRUARY 23, 2022

He believes the next big step is to rethink the current, very sterile pickup environment and find ways to make it immersive and engaging for consumers, and that this is where design and visual merchandising can play invaluable roles.

Fulfillment

Inside Retail

JUNE 12, 2024

This can be seen in its visual merchandising. By providing the opportunity to track and trace where its pieces are made and how they’re made, Bolia has extended the customer journey beyond the checkout. Unlike its neighbouring retailers along Church Street, Bolia is not specialised in a singular category like lighting or rugs.

Visual Merchandising

Retail TouchPoints

DECEMBER 22, 2023

Engaging with shoppers in real time as they leisurely walk through your store is essential for creating lasting connections that go beyond checkout — and keep them coming back for more. Experiment with messaging designed to encourage scans and try different QR code placements — like in the checkout line — to see what’s resonating.

Shopping

Retail Smart Guys

OCTOBER 14, 2023

Online Visual Merchandising: Creating Irresistible eCommerce Displays In the world of eCommerce, your website is your digital storefront, and just like a physical store, visual merchandising plays a crucial role in attracting and engaging customers. You need to know their preferences, shopping behaviors, and pain points.

Visual Merchandising

Retail TouchPoints

OCTOBER 8, 2024

Later this month, Sam’s Club will reopen a tornado-damaged store in Grapevine, Texas that will feature displays of online-only products where the checkout lanes would be in a typical store, as well as four times more space for associates to assemble ecommerce orders, according to CNBC and confirmed by the retailer.

Checkout

Retail TouchPoints

DECEMBER 13, 2023

Although the creative aspect is especially important, designers and visual merchandising teams need to work closely with their colleagues in marketing, IT and business strategy to ensure all decisions align with the bigger picture.

Loss Prevention

Retail TouchPoints

OCTOBER 23, 2023

Beyond its existing offerings, the retailer is offering self-pickup services in more than 1,100 stores and self-checkout in select locations. For example, Kohl’s has unveiled a new and improved holiday gift guide and is spotlighting its various omnichannel services.

Net Profit

Inside Retail

MAY 3, 2022

Too often we think that working in retail means standing behind the checkout at a local supermarket while in high school or studying at university before we pursue “a real career” in another industry.

Visual Merchandising

Retail TouchPoints

AUGUST 28, 2023

Think of placing rows of gum at checkout and in-aisle candy shipper displays with mouth-watering graphics. With inflation easing, brands also can target consumers with shoppable content on mobile apps that address responsible indulging — one-click shoppable content that acts just like that gum in the checkout aisle.

Checkout

Retail TouchPoints

MAY 29, 2024

Target is an interesting counter-example, as it seems to be moving away from small-format stores, having closed a few in 2023, to concentrate on opening larger stores with better express checkout. Innovative and intuitive store design. Simplicity, however, extends beyond product offerings to encompass store design and layout.

Checkout

Retail TouchPoints

JUNE 21, 2022

Within the customer-facing area of the approximately 30,000-square-foot space , shoppers will find only one piece for each item, except for a few displays showcasing jewelry and beauty items near checkout points to promote impulse purchases. Expanding Checkout Options Beyond In-Store Shopping.

Payment Services

VMS

SEPTEMBER 8, 2021

Self-checkout lanes will still be available for shoppers to pay with cash, gift cards and other payment types. will stock the typical Whole Foods merchandise. The post Amazon Brings Cashierless Tech to Whole Foods appeared first on Visual Merchandising and Store Design. The stores, one in Washington D.C.

Visual Merchandising

Retail TouchPoints

FEBRUARY 9, 2022

Similarly, automated surveys displaying visual merchandising guidelines can be accessed daily by employees before opening the store. Automating the process with visuals can prevent human error and simplify the process during store layout revamps.

Shopping

VMS

DECEMBER 27, 2021

and Canada, has opened a new 24/7 self-checkout concept in Canada, the brand’s first such store in North America. To purchase, the customer scans the QR code at the exit gates, then accesses a self-checkout station through a Wanzl Galaxyport.

Checkout

Retail TouchPoints

DECEMBER 6, 2022

Additional design elements include light wood applied to flooring and the checkout area, which boasts a wooden canopy that features globe lighting pendants. Walls are primarily whitewashed with the exception of a few areas that display colorful abstract geometric murals, and potted plants add green touches throughout.

Checkout

VMS

JANUARY 19, 2022

Supermarket chain Aldi (Essen, Germany) has opened its first checkout-free store in London, according to a press release. For the past few months, Aldi employees have been beta-testing the store, which allows shoppers to purchase their groceries without scanning the products or going through a checkout lane.

Checkout

VMS

JUNE 28, 2021

The Mesa, AZ police department explained: “The suspects would enter the stores and scan the items using a smartphone in order to use the quick pay at the checkout. The problem was once they reached the checkout, payment was bypassed, and they simply walked out with the unpaid merchandise. Read more at Fox 10 Phoenix.

Loss Prevention

VMS

DECEMBER 8, 2021

s largest retailer, opened a checkout-free store along the lines of an Amazon Fresh, except that the technology was the handiwork of Israeli company Trigo (Tel Aviv-Yafo). There can’t be many places on the planet currently where three checkout-free retailers are going head-to-head on the same strip, all trying to do the same thing.

Visual Merchandising

Inside Retail

NOVEMBER 9, 2021

Ghahramani added that the goal was to create a unique physical space that catered to a minimalist visual merchandising style, while also generating a more personal connection with customers. The lighting, the smell, every part is a contributing factor [to this], but the technology is crucial,” said Ghahramani.

Fashion

VMS

JUNE 8, 2021

a leader in innovative technology and front-end solutions, have partnered to integrate the TM-m30II thermal receipt printer into the next-generation U-SCAN Elite self-checkout unit. The U-SCAN Elite offers the smallest footprint of any high-capacity bill and coin recycling self-checkout solution on the market.

Checkout

Retail TouchPoints

MAY 1, 2024

Ensuring ease of payment via contactless self-checkout or frictionless apps removes barriers to purchase. Retail data analytics leverage customer purchase history and browsing behaviors to provide personalized recommendations, catering to preferences for individualized experiences. Convenience factors greatly in consumer decision-making.

Consumer

Retail TouchPoints

SEPTEMBER 18, 2024

Cooking puestos are equipped with open kitchens — and seating so people can enjoy the “cooking theater” — as well as their own checkout areas and quick counter seating. Each puesto has its own cultural or culinary focus and is designed to have its own name, creative finish, materials, graphics and signage.

Merchant Services

VMS

JUNE 17, 2021

The frictionless checkout technology was first implemented in the retailer’s small-format Amazon Go stores. Though all Amazon shoppers can use the cashierless checkout feature, it is not required. The post Amazon Fresh Store to Feature Cashierless Tech appeared first on Visual Merchandising and Store Design.

Visual Merchandising

VMS

JANUARY 21, 2022

Whether it’s screens you don’t actually have to touch in order to interact with them or garment security tags that are also, in effect, checkouts, there’s always something you won’t know about. The post NRF 2022: An Englishman in New York appeared first on Visual Merchandising and Store Design.

Visual Merchandising

Wiser

JANUARY 25, 2022

You might have evidence that a display near the checkout performs better than the back of the store. Tempt Shoppers at Checkout. We’ve all seen it—the checkout aisle lined with more products, all easy to toss in the cart before hitting the register. Then you should propose that your products be placed at checkout.

Checkout