(Some of) the Technology that is Empowering the Customer Channel in Physical Retail
Retail Next
APRIL 1, 2021
It’s seamless and can reorient around a customer’s changing needs, sometimes at a moment’s notice. . Customers (or should I say “shoppers”) don’t look at different channels. Shoppers look at a retailer and engage how, when, why and where they want to. Technology is at the foundation of this decade’s transformation.
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