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Remove articles 2022-look-back-the-years-top-5-cx-blogs
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Guest Post: 2023 Top 5 Unified Communications Predictions

Hyken

DECEMBER 23, 2022

This week, we feature an article by Mitel , a company that works with teams by supporting their communications and technology needs so that they can provide the best customer experience possible. They share their top 5 unified communications predictions for 2023. Top 5 UC Predictions for 2023. Predictable.

Business Communication 58
Business Communication Customer Experience Marketing Returns 58
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Top 5 Customer Service Articles of the Week 1-30-2023

Hyken

JANUARY 30, 2023

Each week, I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. My Comment: ChatGPT is one of the most talked about topics this year.

Customer Experience 19
Customer Experience Consumer ATS 19
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