Retail TouchPoints

AUGUST 15, 2022

Results from Retail TouchPoints’ annual Customer Loyalty and Personalization Benchmark Report reaffirm that retailers are focused on building a strong foundation of first-party data to support their supply chain, in-store services, omnichannel marketing and experiential strategies. . Stand Out Beyond Free Shipping .

Drop-Shipping 194

Drop-Shipping Shipping Outdoor Customer Retention 194

Inside Retail

MARCH 28, 2022

This means not just looking at the cost of the product and the number of units you’re selling, but also being clear on your costs around freight and logistics, tariffs, shipping to customers, warehousing and merchant fees. Know your Return on Advertising Spend (ROAS). No metric is an island.

Advertising 130

Advertising Customer Retention Drop-Shipping Merchant Services 130

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. The End of Black Friday as we Know it: How to Plan for the Unplannable.

Payment Services 215

Payment Services Customer Experience Consumer Advertising 215

RETAIL MANAGEMENT SOFTWARE

DECEMBER 24, 2021

Brands are experimenting with new platforms like voice-powered shopping to address increasing acquisition costs and advertising volatility. They’re also emphasizing on customer retention, rewarding and incentivizing current customers to spend more.

Retail Trends 94

Retail Trends Consumer Payment Services Fulfillment 94

Wiser

MARCH 16, 2021

Customer Journey Map and Performance Measurement – 2021. So during a typical marketing planning up until this point, we usually consider some frameworks like the four Ps and the STP is where we can segment and target different audiences and different customer profiles. Next slide, please.

Marketing 78

Marketing Planning Advertising Consumer 78