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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

In fact, the use of traditional media — such as TV, radio, direct mail and outdoor advertising — as a customer acquisition tool rose from 29% in 2021 to 51% in 2022, second only to email outreach (68%). Stand Out Beyond Free Shipping . But make no mistake, the return to “traditional” media by no means has to be boring.

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Retail Consumer Behavior Patterns and Shifting Dynamics: The Future of Retail & Retail Trends

RETAIL MANAGEMENT SOFTWARE

Offering customized customer communications, applicable discounts, and connecting with customers through video content, for example, video content, can help you have a better shopping experience and improve your customer relationship. Emphasizing micro-fulfillment & smart delivery. New Look Stores.

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RSP21 Reveals Top Growth Drivers for the Post-COVID Era

Retail TouchPoints

Leslie Hand, GVP of IDC Retail Insights, discusses the new parameters of the customer experience: “Think about the enhanced customer experience through one-to-one mobile and one-to-many streaming content personalization capabilities — we’re starting to see that pop up. You want to customer service the heck out of your customers.