Retail TouchPoints

MARCH 31, 2021

They say you can never go back. Nowhere is that more true than the retail market, which has seen a fundamental shift among consumers in the wake of the pandemic. Online is now the preferred method of shopping. The question is: are retailers ready to handle it? This article examines how application programming interfaces (APIs) and customer identity and access management (CIAM) technologies are assisting retailers in building a more engaging, efficient and profitable future with their online pres

Consumer 313

Consumer Inventory Management Boutique Management 313

Hyken

MARCH 31, 2021

It’s been years since I’ve written about Get to Know Your Customer Day. Recently, however, I’ve been asked what it’s all about, so I thought it was time to bring it up again. This time I want to share a few tips on what to do for these special days that are observed throughout the year. Get to Know Your Customer Day happens four times a year, on the third Thursday of each quarter, so they are held in January, April, July, and October.

Management 127

Management ATS 127

Retail TouchPoints

MARCH 31, 2021

Premium childrenswear brand Hanna Andersson has named Sally Pofcher as its new CEO, making her the first mother to lead the company since the brand’s founder Gun Denhart. Pofcher joins the predominantly female executive team with more than 20 years of expertise in digital consumer knowledge, brand building and retail. Most recently, Pofcher served as an Operating Partner at the private equity firm L Catterton, where she advised on deal evaluation and portfolio company performance in the Growth F

Customer Experience 263

Customer Experience Consumer ATS Apparel 263

Retail Minded

MARCH 31, 2021

Success in the retail business isn’t as simple as providing consumers with the opportunity to buy your products. Your customers themselves define your enterprise, nearly as much as your product line itself defines your entire enterprise. You may have already thought about your ideal customers and consumers, what they’re looking for, and their preference on how to shop.

Advertising 119

Advertising Target Market Wholesale Consumer 119

Advertiser: Experience Retail Today

I’m getting in touch with the news that fashion retailer, Gina Trictot, has achieved 98% inventory accuracy thanks to its partnership with SML RFID. Please see the full press release below, including exclusive quotes.

Fashion

Retail TouchPoints

MARCH 31, 2021

GameStop has named Elliott Wilke to the role of Chief Growth Officer, effective April 5, 2021. He joins the retailer from Amazon , where he spent the past seven years holding a variety of senior roles across segments including Amazon Fresh, Prime Pantry and Worldwide Private Brands. At GameStop, Wilke will oversee growth strategies and marketing, with a focus on increasing customer loyalty and growing the reach of Power Up Rewards and Game Informer.

Marketing 261

Marketing Management ATS 261

Mulesoft

MARCH 31, 2021

LDAP — or lightweight directory access protocol — is a protocol for accessing directory information services where information such as users and groups is stored. Historically, there have been two communication mechanisms to interact with an LDAP server: LDAPS (LDAP over SSL) which uses port 636, configured to require SSL. This protocol is old, but is […].

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Retail Minded

MARCH 31, 2021

The outbreak of Covid-19 has turned the online sales ecosystem upside down, with a monumental upturn in sales. Ecommerce today is booming, catapulting online stores to new heights. E-retail revenues are set to re ach $6.54 trillion by 2022, as more and more retailers and entrepreneurs start moving online. In our research , we found that 65% of consumers will be buying online more frequently over the next 12 months, with 20% telling us they’re expected to only buy online within 5 years.

Merchant Services 92

Merchant Services Drop-Shipping Fulfillment Shipping 92

Retail TouchPoints

MARCH 31, 2021

Fred Meyer is rolling out a new design for its home electronics department following a successful pilot at its “Store of the Future” concept in Happy Valley, Ore. The retailer partnered with custom display manufacturer OnQ to reimagine this section of its stores. The new design has debuted across 11 more stores across the Pacific Northwest, with plans to update another six locations by the end of 2021.

Location 225

Location Planning Shopping ATS 225

LS Retail

MARCH 31, 2021

©iStock/blackdovfx The explosion of Latin American fintech startups is largely due to an increase in scalable and easily accessible technologies (allowing founders to test their ideas more quickly and affordably), there is an increase of mobile technology consumers, a cross-border market, and healthy competition so far. Fintech companies are revolutionizing the way of understanding, creating and providing financial services in modern times, providing new ideas and renewing the traditional formul

Consumer 75

Consumer Marketing 75

Retail TouchPoints

MARCH 31, 2021

Walmart has opened the application process for its eighth annual Open Call, inviting entrepreneurs to submit their products for a chance to appear on Walmart’s store shelves and website. Open Call will support the company’s commitment to spending an estimated $350 billion on items made, grown or assembled in the U.S. Opportunities for this year’s Open Call attendees range from promoting products in a handful of local market stores to supplying products to thousands of Walmart and Sam’s Club loca

Merchant Services 221

Merchant Services Promotions Location Marketing 221

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

Customer Experience

Hyken

MARCH 31, 2021

It’s been years since I’ve written about Get to Know Your Customer Day. Recently, however, I’ve been asked what it’s all about, so I thought it was time to bring it up again. This time I want to share a few tips on what to do for these special days that are observed throughout the year. Get to Know Your Customer Day happens four times a year, on the third Thursday of each quarter, so they are held in January, April, July, and October.

Management 61

Management ATS 61

Retail TouchPoints

MARCH 31, 2021

A group of online marketplaces including eBay , Etsy , Poshmark , Mercari and OfferUp have banded together to highlight what they feel are oversights in the proposed INFORM Consumers Act — which is aimed at cracking down on the sale of stolen and counterfeit products online — and other similar legislation in states around the country. However, organizations such as the Retail Industry Leaders Association (RILA) , along with retailers including Gap and The Home Depot , have expressed support for

Consumer 193

Consumer Accounting Promotions Planning 193

Shopper Intelligence

MARCH 31, 2021

Stop looking for the killer insight. Insight can be many things. For some, it’s a department buried deep within a business. If you’re lucky it’s the hub that drives a culture of new ideas. Willy Wonka’s secret lab where the unbelievable or unknown are whipped into a deliciously warm bar of ‘oooooh, that’s interesting!’. Most likely it’s another string to the bow of the Category Management team.

Management 52

Management ATS Retail Marketing Marketing 52

Retail TouchPoints

MARCH 31, 2021

Store Operations 337

Store Operations 337

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Retail Technology Review

MARCH 31, 2021

The international delivery expert ParcelHero says the refloating of the ‘Ever Given’ is welcome news, but the blockage of the vital Suez Canal will cost £4.35 billion and delay many Amazon and other e-commerce orders for weeks.

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Retalon

MARCH 31, 2021

PRESS RELEASE: UK Men’s Suit Retailer, Moss Bros, uses Retalon AI to Better Navigate Turbulent Global Pandemic. Moss uses Retalon’s advanced analytics to get clearer visibility into future demand and make better decisions in merchandising and inventory management. TORONTO – March 31, 2021 – During the global pandemic, the retail industry experienced dynamic shifts in demand, store closures, restrictions, partial openings, and an accelerated digital transformation.

Inventory Management 41

Inventory Management Promotions Management Shopping 41

Retail Geek

MARCH 31, 2021

A weekly podcast with the latest e-commerce news and events. In episode 258 we cover some recent industry news, including new information on owned brands at Amazon, Target, and Bed Bath & Beyond. Subscribe: Apple Podcasts Google Podcasts Spotify Stitcher Podcast RSS SoundCloud TuneIn iHeartRadio Google Play Music Overcast Pocket Casts Facebook. ?

Beauty and Health 59

Beauty and Health Apparel Merchant Services Marketing 59