‘The Best Vision Is Insight’ — The Top Retail Trends Of 2020
Retail TouchPoints
JULY 27, 2020
While customer loyalty remains a top priority for executives, less than half believe their current approach is effective, according to a Mastercard-sponsored Harvard Business Review Analytic Services (HBR-AS) report of more than 400 executives globally. Michelle Carter oversees Mastercard’s Data & Services Global Retail practice.
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