2019 Customer Experience Point of Sale Retail Trends 
Retail TouchPoints
JULY 27, 2020
But crucially, that’s not the exclusive role of online experiences. Almost half of the survey respondents also cited in-person customer experiences as a top focus for personalization. Retailers are already responding. Adidas’s “Run Genie” technology lets consumers attach pods to shoes before going on a short run.
Small Biz Trends
OCTOBER 19, 2021
Small Business Administration, American small businesses employed 60 million people in 2019. It’s those employees who historically have managed customer relationships and have driven business growth. It’s those employees who historically have managed customer relationships and have driven business growth.
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