2018 Customer Retention Payment Services 
Retail TouchPoints
JUNE 29, 2021
When Amazon Go launched in 2018, critics claimed that it would take more than a decade for autonomous retail to catch on. Namely, the conversations focus on how traditional brick-and-mortar stores can incorporate AI into their operations as more and more fully autonomous stores pop up around the world.
Indigo 9 Digital
FEBRUARY 27, 2023
By Tricia McKinnon I have long wondered how Starbucks has been able to consistently provide such great customer service. While everyone understands the importance of great customer service in reality it is extremely difficult to achieve even if a retailer only has one store. Starbucks feels familiar and comfortable.
Retail TouchPoints
AUGUST 11, 2022
Bargain prices and the thrill of discovery proved a winning combination for Wish, which was founded in 2010 and was the most downloaded shopping app in the world by 2018. The company’s reach still extends to 61 countries, but that is a far cry from the more than 100 that it had previously serviced. The company is based in the U.S.,
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