Retail TouchPoints

JUNE 13, 2023

Customer-focused digital transformation is important for any retail business, but the pandemic-induced volatility and fast pace of change in the industry means that such transformations need to occur in all areas of the enterprise, from product design to planning and supply chain.

Customer Experience 239

Customer Experience Inventory Management Marketing Consumer 239

Inside Retail

MAY 29, 2023

Just to recap, Walmart first entered the Indian market in 2007 with the wholesale ‘cash and carry’ business, Bharti Retail. Then, in 2018, Walmart acquired a 77 per cent stake in Flipkart, India’s largest e-commerce firm, for US$16 billion.

Merchant Services 130

Merchant Services Payment Services Wholesale Fulfillment 130

Retail TouchPoints

JUNE 1, 2022

In the ChaseDesign Q1 Shopper Sentiment Survey, 85% of people said, “I plan to shop in physical stores more in 2022 than last year.” Just Walk Out” technology, first introduced by Amazon Go in 2018, is now being delivered by a variety of tech companies (Zippin, Trigo, Grabango) at retailers as diverse as Tesco, Aldi, Giant Eagle and more.

Checkout 298

Checkout Location Shopping Consumer 298

Retail Next

JANUARY 23, 2020

That means investing in data specialists and analysts to harvest data and use it to improve your retail experience. With better data, you can better target prospective customers, optimize the customer experience, and bridge the gap between online and in-store.

Marketing 52

Marketing Promotions Shopping Finance 52