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Edgewell names Langley chief people and legal officer

Mass Relators

Through his senior leadership roles in commercial, general management and now, HR, John was instrumental in the success of nearly every major strategic initiative since Edgewell became an independent company in 2015. Hill will remain at Edgewell to transition his responsibilities to Langley through the end of 2023.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

To demonstrate this commitment to its customers, in 2015 30 Zappos employees arrived in Hanover New Hampshire in the middle of the night. The Ritz Carlton believes the key to customer engagement is employee engagement. When employees are fully engaged and empowered customers reap the benefits.