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Odesk Becomes Upwork: Understanding the Transition and Its Impact

Small Biz Trends

Key Takeaways Rebranding Significance: ODesk transitioned to Upwork in 2015, creating a unified platform aimed at enhancing the freelance marketplace and streamlining hiring processes for small businesses. The platform expanded its services by integrating HR tools such as performance reviews and employee engagement measures.

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Edgewell names Langley chief people and legal officer

Mass Relators

LaTanya Langley has been appointed to the newly created post of chief people and legal officer at Edgewell Personal Care Co., Through his senior leadership roles in commercial, general management and now, HR, John was instrumental in the success of nearly every major strategic initiative since Edgewell became an independent company in 2015.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

At a time when retailers are fighting supply chain issues, rising inflation and having to implement and often defend COVID-19 protocols the customer experience can be lost along the way. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all. Sephora does an excellent job of this.