Remove 2001 Remove Drop-Shipping Remove Returns
article thumbnail

6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

If you return an item before you even have think about it you receive an email saying your refund has been processed. But in the early 2000s that started to change with the launch of the iPod in 2001. When Kanye West launched the Yeezy Boost 350 sneaker with Adidas he did so with a limited release drop. Take Chick-fil-A.

article thumbnail

14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

It has been nearly 20 years since Apple opened its first retail store in 2001 and that advice has not gone out of style. Fast shipping. Costco has a very liberal return policy where customers can return almost anything they have purchased at anytime. The answer: “let’s put a bar [the Genius Bar] in our stores.