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14 Examples of Great Customer Experiences in Retail

Indigo 9 Digital

By Tricia McKinnon and Ben Rudolph When speaking about when Apple first launched the Apple store Ron Johnson, Apple’s former SVP of retail said : “when we launched retail [at Apple], I got this group together, people from a variety of walks of life.” “As At 20,000 sq. it was the brand’s largest store at the time of opening.