Retail TouchPoints

MARCH 21, 2022

Or a customer receives immediate, personalized product promotions and recommendations the moment they walk in a store, creating a truly customized experience. 5G can Drive Consumer Engagement. 5G can Drive Consumer Engagement. These are just a few examples of what 5G can do for the retail customer experience.

Payment Services 253

Payment Services Checkout Supply Chain Management Customer Experience 253

Inside Retail

FEBRUARY 9, 2022

These ‘front-stage’ customer interactions are the surface layer of an interwoven chain of people and processes behind the scenes that contribute to creating a flawless customer experience (CX). The motivation of staff, the efficiency of internal processes and tools, and the company culture can make or break a brand experience.

Payment Services 130

Payment Services Employee Engagement Beauty and Health Customer Experience 130

365 Retail

JULY 13, 2021

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. Worse, they expect even better service than ever. Fashion brand Kooples for instance has improved visual merchandising and promotions compliance from 33 to by 90%.

Payment Services 52

Payment Services Visual Merchandising Employee Engagement Management 52