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The Future of Retail and AI

Retail TouchPoints

In fact, it’s evolved from a futuristic sci-fi concept to a safe option for shoppers to do their daily grocery shopping. As a result, retailers had to move quickly to implement social distancing mandates in stores to make their customers feel as safe as possible while shopping.

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Virtual Queues: The Waiting Isn’t the Hardest Part

Retail TouchPoints

They also open paths for customers to more easily move through the store. Both outcomes can increase sales simply by opening up more opportunities for shoppers to shop. Customers engage with a virtual queue almost as soon as they scan a QR code or check in at a kiosk. Do you go with a QR code or a kiosk?

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Why Measuring and Optimizing Queues Are Crucial in Fast Food Restaurants?

V Count

By streamlining the checkout process and making it more efficient, you not only prevent such losses in revenue but also make the shopping experience more pleasant for your customers. This in turn can lead to higher customer retention rates as satisfied customers are more likely to return for future purchases.

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What is Barcode Technology, and How Does It Impact Retailers?

Star Miconics

Customers can present a barcode on their smartphone at a counter or kiosk for fast order fulfillment. In addition to increasing efficiency and order accuracy, these tools drive employee satisfaction, customer retention, and positive reviews.

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Why Do You Need Business Intelligence for Your Retail Business?

RETAIL MANAGEMENT SOFTWARE

Leading retailers have embraced digital transformation and leveraged the latest business intelligence (BI) capabilities to identify market trends, spot shopping patterns and changes in consumer behavior, and make informed decisions based on valuable insights. Improve Customer Experience. Increase Customer Retention Rate.