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The outdoor retailer began to reopen shops that launched zero-contact bike shop services, virtual events, and a pilot program for virtual outfitting. Eye-tracking can tell retailers where the customer looks, while Radio-frequency identification (RFID) trackers can measure what the consumer picks up.
Operational Efficiency Beyond enhancing customer satisfaction, people counting sensors play a vital role in improving operational efficiency. This comprehensive data allows managers to anticipate busy periods and allocate staff accordingly, ensuring that customer service remains consistent and top-notch.
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