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As Ecommerce Growth Continues, Retailers Turn ‘Steely-Eyed’ Gaze to Profitability

Retail TouchPoints

The good news is that one of the best ways to boost ecommerce profits is to do something most retailers already are focused on — develop a great digital customer experience. What the research found that was a little surprising to me was the importance of customer experience,” said Anderson. “If

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VIDEO: Justine Suh on the secrets to a successful merchandising strategy

Inside Retail

IR : In today’s market, heritage brands are facing a lot of competition from the new wave of niche retail startups. JS: While product is king, I would say that the customer is queen. What are the ways these brands can keep up with newer players?