Customer Experience Finance Merchandise Store 
Retail TouchPoints
JUNE 2, 2025
Moreover, IoT-enabled digital signage is enhancing the customer experience by enabling voice-activated interactions. Consumers can inquire about sales, promotions or store layouts, and the signage will respond in real time, providing relevant information based on the IoT data collected.
Retail TouchPoints
MARCH 18, 2024
As it seeks to find firmer footing, Joann has entered a Transaction Support Agreement (TSA) with a majority of its financial stakeholders and other parties that includes commitments for approximately $132 million in new financing. The 800+ -store crafts retailer has initiated voluntary prepackaged Chapter 11 cases in the U.S.
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