Storis

FEBRUARY 6, 2019

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. In fact, 68% of consumers said they would shop at a store that offers personalized rewards.

Suggestive Selling 40

Suggestive Selling Home Furnishings Customer Experience Promotions 40

DMS Retail

JULY 7, 2022

We hear reports that retail traffic, in 2020, was down by close to 50% compared to 2019. If you look at it strictly from a numbers perspective, it simply means that retailers need to double the productivity of other KPIs. but no sales associates who seek out customers to attend to them…to sell to them. Hard to say, isn’t it?

Suggestive Selling 45

Suggestive Selling Discount Store Returns Planning 45

Retail Adventures

JANUARY 4, 2022

In 2019 we had impatient buyers who wanted what they wanted, no matter what. Baby Boomers (born 1946-1964) are more at risk for health concerns related to COVID-19, but had less financial issues related to the pandemic than other generations. Make suggestive selling an expected part of the job. Roll out the welcome mat.

Suggestive Selling 52

Suggestive Selling Payment Services Returns Accounting 52