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Devising an Optimal Returns Policy for Your Business

Retail TouchPoints

Just ask Best Buy, Victoria’s Secret and other big-box brands that received scathing press in 2018 for using third-party AI software designed to flag and ban fraudulent returns. His research interests are in the areas of pricing and revenue management, retail operations and supply chain management.

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Exclusive Q&A: ‘We’re Asking a Lot More From Our Supply Chains’

Retail TouchPoints

Dr. Thomas Goldsby , Professor and Chair in Logistics in the Supply Chain Management Department of the University of Tennessee , revealed some of the less obvious reasons for rising prices, the virtues and limitations of “nearshoring” via domestic supply chains and the prospects for supply chain improvements during holiday 2022 and into 2023.