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Planning to Prevent Workplace Violence in Retail

Retail TouchPoints

million nonfatal workplace violence incidents between 2015 and 2019. My 35-plus years of experience in retail, most of that time being in loss prevention, has taught me a lot. My role at Acuity is to help retailers with these types of undertakings. Throughout his retail career, loss prevention has been a consistent focus.

Planning 279
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Loyalty Is The Key To Survival For Retail

Retail TouchPoints

A moment of both gratitude and loss prevention. In 2015, he founded Verdes with Brennan McGrath, one of his childhood best friends, and Phil Graham, whom he met while at Mother New York, an early-stage investor in Verdes. Magazine, best in show at the One Show, and is in the permanent collection at MoMA.

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10 Ways to Improve the Customer Experience in Retail

Indigo 9 Digital

At a time when retailers are fighting supply chain issues, rising inflation and having to implement and often defend COVID-19 protocols the customer experience can be lost along the way. Instead, a better customer experience would be not to place so much emphasis on closing the sale at all. Sephora does an excellent job of this.