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Guest Post: Employee Engagement and CX: 5 Strategies to Build Synergy

Hyken

He writes about how employee engagement and customer experience can enhance business performance. The reality is that the connection (or lack thereof) between employee engagement and customer experience can seriously impact business performance. In their 2009 meta-analysis presented by Gallup, Harter et al.

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Four things you should know about the Cisco STEM Shadow Program

Cisco Retail

Even better is trying your hand at performing some of their tasks, guided by their supervision and encouragement. That’s how the Cisco STEM Shadow Program works for scores of high school sophomore and junior students who have engaged in the 3- to 4-week summer program. The shadow program started at Cisco in 2009.