2005 Customer Retention Returns 
Inside Retail
MARCH 17, 2025
Without a compelling differentiation strategy beyond brand novelty, long-term customer retention becomes difficult. According to the Accounting and Corporate Regulatory Authority, more than 3000 F&B businesses shut down in Singapore last year, the highest number since 2005.
365 Retail
JUNE 5, 2024
The benefits of creating an effective customer loyalty program A customer loyalty program can have significant impacts on your brand, such as: Higher customer retention rate In the retail industry, customer retention is a significant challenge, and customer loyalty programs are a game-changer in helping address customer churn.
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