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5 Top Customer Service Articles of the Week 2-21-2022

Hyken

Each week I read many customer service and customer experience articles from various resources. Are Lifelike Digital Humans the Future of Customer Experience? My opinion is that this technology ups the customer experience related to lower-level needs. It also adds to the customer experience.

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Customer Loyalty Programs in Retail

365 Retail

When trying to figure out what are the right rewards for your customers, choose something that aligns with their regular purchasing habits – for instance, if you run a coffee business, it makes sense to provide signature drinks as a reward. The post Customer Loyalty Programs in Retail appeared first on Retail News and Events.