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Retail Springs to Life

Independent Retailer

As consumer expectations approach same day shipping, stress on the supply chain will mount. As a result, retailers changed around their store layouts, increased their cleaning and disinfectant measures, and kept everyone inside the store socially distant to make consumers more comfortable. Outdoor Bistro Patio Set.

Outdoor 98
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The 2020 Holiday Shopping Season Promises to be a Tale of Two Consumers

Retail TouchPoints

On one hand, personal safety and security are still top-of-mind for consumers, driving changes in everything from online shopping to brick-and-mortar store layouts and delivery models. Possible shipping delays caused by weather or COVID-19 may ratchet up consumer anxiety and prompt more people to use curbside pickup stations.

Consumer 172