What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy
Retail TouchPoints
JANUARY 22, 2021
In 2019, for example, internet grocery purchases accounted for only about 3% of total sales, according to a Deutsche Bank Securities report. Those abilities also could apply to a role in a telecommunications company’s call center, or as a customer service representative at a health provider or a claims representative at an insurance company.
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