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4 Key Takeaways on Retail Profitability from the 2023 RSPA Retail IT Channel Study

Star Miconics

Subscription-based solutions that involve hardware, software, and technical support are more profitable and make it challenging for a merchant to switch to a competitor. The numbers show this growing trend in the industry; in 2020, only 5% of VARs reported their business model relied on SaaS models to generate recurring revenue.