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2023: The Year of Customer Retention? Retail Tech Predictions

Retail Assist

JANUARY 17, 2023

Quick commerce, social commerce, marketplaces, greenwashing of brands, a resurgence in physical retail and a rebalancing of ecommerce were key themes during the year. As consumer spending is squeezed, acquiring new customers will be costly and more difficult. The post 2023: The Year of Customer Retention?

Customer Retention 52
Customer Retention Payment Services Loss Prevention Checkout 52
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The State of Gamification in Retail: How Brands Can Take Advantage

Retail TouchPoints

FEBRUARY 7, 2024

It allows brands to create a game-like experience in a real-life setting, enhancing customer engagement and the overall shopping experience. Focus on customer retention. Alternatively, it can be a built-in incentive to purchase through rewards programs that offer free products after purchasing a certain amount.

Customer Retention 240
Customer Retention Customer Experience Advertising Consumer 240
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