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Why retailers view CX as a ‘nice-to-have’ rather than a core driver of revenue

Inside Retail

Just as people jump on fad diets for quick weight loss rather than committing to sustainable health changes, retailers chase short-term CX solutions without fully assessing their long-term impact. Despite heavy investment, customer retention hardly improved.

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Your Full Guide on Partnering With a Subscription Retailer, Part 2

Rangeme

These days, it seems like you can order monthly subscription boxes for just about anything from pet products, health and beauty products, clothing, to food and beverage products. There must be a continuous demand for your product, as the subscription box company will want customers to have a recurring need. Source: Kustomer.

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Why modern stores need smarter networks

Retail Dive

Innovation meets infrastructure These goals are lofty, and promise big payoffs in areas such as revenue generation, customer retention, and theft reduction. You can also marry that data with other metrics for use cases like dynamic pricing.