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An e-commerce order management system (OMS) is crucial for efficiently handling orders from multiple sales channels. For example, when a customer places an order, the OMS instantly updates inventory levels, processes payments, and prepares the order for shipment.
A new order management system will replace the existing point of sale (POS) platform at RM Williams with a new order management system (OMS), which will streamline the associate-customer interaction, allow access to all inventory and provide a consistent experience across every retail channel as the company scales globally.
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