Inside Retail

MAY 20, 2024

Since his debut at Australian Fashion Week (AFW) in 2021, Jordan Gogos and his eponymous label Iordanes Spyridian Gogos have become a mainstay on the AFW calendar. In his fourth consecutive AFW runway titled “The Woven Trojan Horse”, the multi-disciplinary artist and fashion designer brought together a cohort of iconic Australian fashion talent to collaborate on the collection, including Jenny Bannister, Akira Isogawa and Jenny Kee.

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Retail Wire

MAY 20, 2024

On Saturday, OpenAI CEO Sam Altman stated that employees of the company who departed without signing a non-disparagement agreement risked forfeiting vested equity, though the policy remained unused.

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Retail TouchPoints

MAY 20, 2024

Retail TouchPoints is announcing winners of the fifth annual Brand Experience Awards , a program designed to spotlight the brands and retailers that are reimagining and elevating customer experiences across all channels. This year, we’ve identified 24 organizations that have successfully differentiated through their loyalty programs, marketing strategies, in-store experiences and even their approach to last mile and fulfillment.

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Retail Focus

MAY 20, 2024

New Look has today announced a £3.3m investment to upgrade and improve its stores in Greater Manchester, strengthening its commitment to its store estate and wider omnichannel strategy. The retailer will initially trial several initiatives in its 20 stores in the area over the next 12 months to create a blueprint for further improvements across its wider estate.

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Tokinomo

MAY 20, 2024

Empower Your Employees with Data-Driven Decision Making: Delivering an exceptional retail experience is paramount. It's not just about offering great products; it's about crafting an environment where customers feel valued and engaged. From personalized service to strategic inventory management, every aspect of the retail experience plays a crucial role in attracting and retaining customers.

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Inside Retail

MAY 20, 2024

Jeweller Michael Hill ‘s sales rose 4 per cent year over year in the first half, amid growth in Australia and Canada. The retailer witnessed an Australian sales increase of 10.2 per cent, driven by the inclusion of the Bevilles brand. However, Michael Hill noted that Bevilles has not met sales expectations and was further impacted by the relocation announcement and systems integration process.

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Consumer 263

Retail TouchPoints

MAY 15, 2024

Traditional shopping malls are poised for a dynamic transformation, presenting attractive real estate opportunities as more spaces become vacant and accessible. As architects and developers brainstorm fresh approaches to rejuvenate these properties, what’s certain is that they will look different than in the past. Shopping malls, usually situated in prime locations with good accessibility, are valuable real estate assets that have the potential to be hubs of social interaction and local engageme

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Retail Gazette

MAY 19, 2024

Victorian Plumbing has acquired online only UK bathroom retailer Victoria Plum as it looks to accelerate its growth. The bathroom specialist snapped up its rival for £22.5m, which it said represents 0.5x the company’s estimated annual revenue and “reflects the significant strategic value of the Victoria Plum brand and its associated intellectual property”.

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Accessories Returns Planning 121

Retail Times

MAY 20, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Flower power will be extending well beyond the world’s greatest flower show this week – with Chelsea’s Peter Jones department store creating the most extravagant and challenging window display in the branch’s history.

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Department Stores 103

Inside Retail

MAY 15, 2024

Pizza Pan Group, trading as Pizza Hut Australia, has been fined $2.5 million for sending more than 10 million spam messages within four months. The company sent more than 5.9 million texts and emails to customers who either had not consented or had withdrawn their consent to receive marketing from January to May last year, according to the Australian Communications and Media Authority (ACMA).

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Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

MAY 18, 2024

This weekend, Petaluma gears up for its annual homage to the iconic film "American Graffiti" with an array of festivities sure to delight car enthusiasts and nostalgia seekers alike.

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Retail TouchPoints

MAY 17, 2024

Fashion brand Esprit has filed for insolvency in Europe citing “extremely high costs due to inflation, interest rates and energy prices, the after-effects of the coronavirus pandemic and the consequences of international conflicts.” The insolvency filing, which was submitted to a court in Germany, applies only to the company’s European businesses.

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Finance Fashion Planning Marketing 247

Retail Gazette

MAY 19, 2024

Morrisons is being sued by a subsidiary of French giant Bouygues, over its £2.5bn deal to sell its petrol forecourts. In the wake of the sale, the supermarket abandoned a EV charging agreement it had signed in 2019 with Equans EV Solutions, which is owned by the French conglomerate, which gave it exclusive rights to install chargers at 273 of its forecourts.

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Retail Dive

MAY 16, 2024

One has a downsizing plan that includes profitable stores. The other plans to keep — and possibly open — even low-volume stores. What’s going on?

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Planning 122

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

MAY 14, 2024

Demand for charity aid is rapidly increasing amid the ongoing cost-of-living crisis in Australia, but retailers have the power to offer a helping hand and simultaneously solve their costly $2.5 billion annual deadstock dilemma. In the federal budget released yesterday, the Government announced multiple measures to relieve pressures on middle-class Australians, including reducing tax rates and offering $3.5 billion in energy bill relief for 10 million Australians and small businesses and $1.9 bil

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Retail Wire

MAY 20, 2024

Spirit Airlines has scrapped its change and cancellation fees in the hopes of attracting more customers.

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Retail TouchPoints

MAY 15, 2024

Real Simple magazine will launch its first-ever shoppable issue in partnership with Pinterest on May 17. Under the theme “Best & Brightest,” the issue spotlights 120 products alongside QR codes that link each section of the magazine to corresponding Pinterest boards where users can buy the products they see. Products range across categories from ceramic cookware to wireless bras, washable rugs and more.

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Consumer Shopping Social Commerce ATS 256

Retail Gazette

MAY 20, 2024

M&S is “upgrading” 1,000 food products as it looks to stand out from rivals due to the quality of its fresh food. The improvements follow on from the 1,000 upgrades implemented last year on its 5,000 strong food lines. Examples of changes include adding more mayonnaise and butter to sandwiches and changing its bread recipe to prevent it from being too firm or too soft.

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Management Shopping Marketing ATS 112

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Dive

MAY 14, 2024

The retailer also said “the majority” of remote workers and those at offices in Dallas, Atlanta and Toronto, must relocate — mostly to its Arkansas headquarters.

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ATS 119

Inside Retail

MAY 14, 2024

Bakery franchise Cinnabon is expanding into Western Australia after Boxx Brands secured the rights for the popular cinnamon roll retailer across the state. “Since Cinnabon landed on Oz shores in 2019, West Australians have been hounding social media asking when it will be their turn, and we are so excited to finally make their wishes come true,” said Boxx Brands MD Brett Higgins.

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ATS 288

Retail Wire

MAY 17, 2024

As the travel industry experiences a post-pandemic resurgence, American Airlines is capitalizing on the growing demand for vacation destinations in Latin America and the Caribbean.

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Retail TouchPoints

MAY 16, 2024

Ebay is launching a new holiday — Recommerce Day — and is even working with legislators to make it an official state holiday in California. Slated for May 21, the holiday will be celebrated across the Ebay platform as the company unveils its latest Recommerce Report. At the same time, Ebay has introduced a new integration with digital IDs from Certilogo that will make it easier for sellers to list their items on the resale platform.

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Planning Consumer Fashion Shopping 245

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

Retail Gazette

MAY 20, 2024

The billionaire family behind Primark and Fortnum & Mason have retained their spot as one of the richest names in UK retail despite offloading some of their top assets. Guy, George, Alannah and Galen Weston have a combined wealth of £14.493bn, securing ninth place on The Sunday Times Rich List 2024. The Primark owners slipped two spots this year from the seventh richest family in 2023, with a wealth of £14.5bn.

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Department Stores Fashion ATS 111

Retail Times

MAY 16, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Manhattan Associates (NASDAQ: MANH) today announced Manhattan Active® Maven, a specialised Generative Artificial Intelligence (GenAI) solution built for customer service, along with Manhattan Assist, which adds cutting-edge GenAI capabilities to all Manhattan Active solutions.

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Consumer 110

Inside Retail

MAY 14, 2024

Reddie Furniture has switched to 100 per cent reclaimed solid wood and recycled plastic materials in its latest collections. According to the company, the change is a significant turning point in Reddie Furniture’s sustainability journey. The brand’s latest line features recycled materials, including reclaimed solid teak wood and processed plastics made by the brand’s production team in Indonesia. “The decision to transition to 100 per cent reclaimed wood and use recycled pl

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Retail Wire

MAY 15, 2024

Recently, a scary video emerged online, capturing the terrifying moment for all involved as a Delta Air Lines plane burst into flames upon landing at Seattle-Tacoma International Airport.

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ATS 245

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

MAY 20, 2024

Walmart has opened the fourth of five next-generation fulfillment centers in Greencastle, Pa., 10 miles north of Hagerstown, Md. The 1.5 million -square-foot facility, which will employ more than 1,000 associates, is designed to expand access to next-day or two -day shipping for Walmart customers as well as supporting Walmart Fulfillment Services, the retailer’s third-party service for fulfilling items sold on Walmart’s marketplace.

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Retail Gazette

MAY 20, 2024

Morrisons has kicked off the process to reduce its debt load, following the £2.5bn sale of its petrol forecourts to Motor Fuel Group (MFG) last month. The deal gave the supermarket chain a 20% minority stake in MFG and established commercial and supply agreements with the fuel group. At the time, Morrisons said it intended to use the cash proceeds of £1.8bn to strengthen its structure and help to repay some of its mounting debt pile.

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Retail Dive

MAY 16, 2024

With founder Kevin Plank back at the helm, the retailer is overhauling its product strategy. The brand will cut back on promotions, reprioritize men’s and invest in innovation.

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Inside Retail

MAY 16, 2024

In a retail industry full of fierce competition and fleeting consumer attention spans, business owners, PR experts and marketers are working tirelessly to create the most valuable asset a brand can ask for: the raving brand fan. What separates a loyal customer from a devoted brand fan is not how much or how often they make a purchase. Brand fans go beyond merely being satisfied customers; they’re fervent devotees who transcend consumerism to become champions of a brand’s ethos.

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Marketing Customer Experience Consumer Returns 263

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale