Inside Retail

MAY 2, 2024

In the wake of the tragic Westfield Bondi Junction stabbing attack on April 13, Australian retailers have been revisiting their emergency response plans to ensure they are fully prepared for every contingency. Retailers revisit emergency response plans appeared first on Inside Retail Australia. The post “What if this happens to us?”:

Planning 263

Planning Shopping Location Management 263

Retail TouchPoints

MAY 2, 2024

Loyalty programs are a common (and undeniably effective) tool for retailers to gather data and build customer lifetime value, but perhaps they’ve become a little too common. Chad Lusk: The first thing to think about is the customer value proposition, which isn’t only about pricing — there are a lot of different sources of value.

Payment Services 259

Payment Services Consumer Promotions Customer Experience 259

Retail Gazette

MAY 2, 2024

The supermarket said LS Eleven Media Services would use its first-party customer data, provided by its loyalty programme to offer brands more “customer-centric media planning” for retail media campaigns and a “more connected omnichannel experience.” Click here to sign up to Retail Gazette‘s free daily email newsletter

Grocer 106

Grocer Supermarket Planning ATS 106

Inside Retail

APRIL 30, 2024

“For 2023, new stores and existing strategic stores around the world have been enhanced with a more elevated brand and sports concept providing consumers with an authentic experience when engaging with the brand,” he added. Prince said the trend is to be ‘everywhere your customers are’.

Marketing 147

Marketing Apparel Shopping Consumer 147

365 Retail

APRIL 30, 2024

recently unveiled its innovative retail concept designed to provide an elevated shopping experience and exceptional customer service. This groundbreaking retail format, developed from detailed customer insights, includes a range of new features aimed at redefining the sneaker buying process. Foot Locker, Inc.

Checkout 67

Checkout Accessories Fulfillment Planning 67

Inside Retail

MAY 2, 2024

According to the retailer, Bettergoods items fall within three distinct category pillars, including: Culinary experiences: Items spotlighting innovative recipes, elevated ingredients and food-trend forward offerings, including specialty salts and seasonings. Bettergoods is more than just a new private brand. per cent), Trader Joe’s (59.4

Promotions 147

Promotions Consumer Marketing Accounting 147

Retail Gazette

MAY 1, 2024

Active customers increased 20% across all of its markets, with significant growth across mainland Europe and orders up 10%. CEO Daniel Marsden said: “A focus for us over this period has been creating an omnichannel experience where people can shop online as well as in real life. despite sales jumping 6% to almost £68m.

Apparel 103

Apparel Shopping Planning Marketing 103

Retail Gazette

APRIL 30, 2024

The retailer laid out plans to spend huge sums to support the fast-growing technology and chief executive Andy Jassy said the division is “now at a £80bn ($100bn) annual revenue run rate”. It’s very early days in all of our businesses and we remain excited by how much more we can make customers’ lives better and easier moving forward.”

Advertising 113

Advertising Customer Experience Planning ATS 113

A1 Retail

MAY 3, 2024

The new EE Experience store in Bristol Cabot Circus has been specially designed to help customers visualise their connected lives across four key areas – work, home, learn and game – through designated Experience Zones and a Tech Home area.

Planning 59

Planning Consumer Location ATS 59

365 Retail

APRIL 30, 2024

Space NK , the UK’s largest dedicated beauty retailer, has unveiled plans to open a new store in Manchester’s Trafford Centre in Summer 2024. The store, covering 2,400 square feet on Lower Peel Avenue, is designed to optimize the beauty shopping experience.

Location 57

Location Management Shopping Planning 57

Retail Gazette

MAY 1, 2024

The group said he will draw on this experience “to develop and cement partnerships with agencies” looking to harness the power of retail media to deliver value for its clients. Amazon head of UK agency development Steve Edwards will join the Tesco Media and Insight team in the newly established position of head of agency.

Advertising 98

Advertising Fulfillment Planning Marketing 98

Retail Gazette

MAY 3, 2024

Suit Direct has opened a new flagship store at Westfield Stratford City as part of its national expansion plans. Suit Direct retail director Amanda Argent said: “We have created zoned areas in the store to allow the customer to shop for all occasions with strategic merchandising and 360 mannequin displays.

Location 57

Location Planning Shopping ATS 57

Hyken

APRIL 28, 2024

Each week, I read many customer service and customer experience articles from various resources. 5 Reasons Why VIP Customers Are the Key to E-Commerce Growth by Josh Kim (Total Retail) VIP customers significantly impact a business’ bottom line, often contributing a substantial portion of total revenue.

Customer Experience 58

Customer Experience Advertising Accounting Returns 58

A1 Retail

APRIL 30, 2024

Space NK unveils plans for a new store opening in Manchester’s Trafford Centre, further enhancing Space NK’s position in the UK. Opening in Summer 2024 and spanning 2,400 sq ft of trading space, the new Trafford Centre store will be a beauty shopping destination, centred around customers’ needs and guided by a team of Space NK experts.

Location 59

Location Planning ATS Management 59

Wiser

APRIL 29, 2024

At its core, the Perfect Store concept for eCommerce is about crafting an optimal shopping experience that maximizes a brand’s sell-out potential across online platforms. A high stock availability rate ensures that customers do not face out-of-stock situations, which can lead to lost sales. What is the Perfect Store Online?

Promotions 78

Promotions Advertising Returns Consumer 78

365 Retail

MAY 1, 2024

Besides providing worry-free operations, ecommerce support services are paramount to forming great customer service—a crucial aspect that could make or break your digital venture. Website Uptime and Performance Optimization Let’s say a potential customer clicks on your store, eager to browse your collection.

Merchant Services 52

Merchant Services Payment Services Technical Support Inventory Management 52

Retail TouchPoints

APRIL 29, 2024

They offer the chance to deliver a better mobile experience, more deeply engage with customers and a touch point through which to gather additional intel on consumers’ behavior and preferences. That’s a customer base worth nurturing, and that’s exactly what the AllSaints app is meant to do.

Payment Services 220

Payment Services Inventory Management Management Planning 220

Retail TouchPoints

APRIL 29, 2024

The event highlighted a number of Starbucks initiatives including: Plans for U.S. and global pop-ups in 2025: “ At these pop-ups, customers will be able to experience and enjoy exclusive, limited-edition coffee beverages and unexpected flavor pairings,” said Narasimhan in a blog post. “At

Planning 218

Planning Consumer ATS Store Operations 218

Retail TouchPoints

MAY 1, 2024

The push to improve the charging experience in the U.S. Walmart, for example, has announced plans to add fast-charging stations at thousands of Walmart and Sam’s Club stores around the country, in addition to the stations it already has at 280 locations. has gathered momentum in recent years.

Consumer 243

Consumer Accounting Location Planning 243

365 Retail

APRIL 29, 2024

When your digital storefront is unavailable, it directly impacts your sales and, crucially, erodes customer trust. As online shopping increasingly dominates consumer behaviour, the need for a seamless shopping experience becomes ever more critical. Enhance Security Measures Security breaches are a common cause of downtime.

Store Operations 52

Store Operations Management Shopping Location 52