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Retention and loyalty – how to grow when the market is down

Inside Retail

To give you a glimpse of what you can expect from this year’s report, we are sharing selected articles over the coming weeks. Retailers have also been hit with rising input costs eroding margins, leaving many merchandise, marketing and commerce functions wondering how they are going to achieve more with less.

Marketing 290
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Top 5 Customer Service & CX Articles for Week of April 29, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. In fact, we’ve found that at least 50 percent of a company’s revenue should come from these VIPs in order to maintain steady growth.

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Top 5 Customer Service & CX Articles for Week of April 1, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. That message is loud and clear in just the first two paragraphs of this article. Deloitte took a closer look at the service governments provide.

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Top 5 Customer Service & CX Articles for Week of April 1, 2024

Hyken

Each week, I read many customer service and customer experience articles from various resources. I have added my comments about each article and would like to hear what you think too. That message is loud and clear in just the first two paragraphs of this article. Here are my top five picks from last week.

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Advancements in Vegan Packaging: Navigating 2024’s Thriving Plant-Based Market

Retail TouchPoints

In this article, I’ll discuss the most important elements of vegan packaging, so businesses can maintain the highest standards while attracting wider demographics. #1 This strategic shift avoids the stereotypical associations of veganism and the risk of alienating potential broader markets. 1 Meeting regulatory standards.

Marketing 253
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American Marketing Association Connex at Catalyst Ranch

Small Biz Trends

Finding out what is available and learning how to use them is key to reaching your audience in a digital market. American Marketing Association Chicago: Connex at Catalyst Ranch is an opportunity to network with leading marketers in small groups to better understand what is taking place in the segment. Register Now.

Marketing 138
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How Small and Local Marketers can Take Advantage of the Metaverse

Retail TouchPoints

Tech giants like Facebook and Microsoft have gone all-in on the metaverse, based on the idea that it’s the future of digital experiences like gaming, collaboration and marketing. The metaverse is the next frontier for marketers, offering them the opportunity to blend physical and digital marketing tactics. But don’t stop there.

Marketing 324