Retail Dive

MARCH 25, 2024

Discover tips and tricks to help you tackle some of the top HR pain points for stores and wholesale businesses.

Wholesale 83

Wholesale 83

Inside Retail

MARCH 25, 2024

In an era of fierce competition to attract consumers’ tightening budgets, customer experience has become the key edge retailers can deploy to stand above the competition. Shopify – the commerce platform powering 25 per cent of online retail in Australia – is equally proficient at managing in-store retail transactions, making it the go-to supplier of solutions for retailers transacting across multiple channels.

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Customer Experience Merchant Services Checkout Payment Services 243

Retail Customer Experience

MARCH 25, 2024

To combat the threat of manager attrition, forward-thinking retailers are more focused on store managers than ever.

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Management 98

Retail Times

MARCH 27, 2024

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! In an era marked by a huge rise in retail technological advancements aimed at enhancing convenience, the self-checkout experience can fall short of its promise, leaving shoppers grappling with frustrations and inefficiencies.

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Checkout Consumer ATS 59

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Retail TouchPoints

MARCH 28, 2024

Recent reports show that traffic delays cost U.S. drivers an average of 51 hours of lost time in 2022, and that number is on the rise — in 2021, the average was 36 hours. For the typical commuter, those lost hours can be frustrating. They extend the workday and increase fuel expenses. In fact, some studies have even found that traffic takes a toll on drivers’ health by increasing stress levels.

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Location Planning Management Consumer 303

Retail TouchPoints

MARCH 25, 2024

The ecommerce industry has experienced rapid growth in recent years, with global sales reaching an estimated $5.8 trillion in 2023, according to research by Statista. The same study suggests this trend is only expected to continue: by 2027, the global retail ecommerce market is projected to grow by 39% and surpass the $8 trillion mark. As ecommerce sales continue to grow, so does the focus on logistics, enabling retailers to meet the rising demand for shipping.

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Shipping Supply Chain Management Fulfillment Returns 312

Retail Wire

MARCH 26, 2024

Fast-food chains in California are axing jobs to get ahead of the wage rise for the sector determined by a Californian state law that will take effect in April.

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Retail Customer Experience

MARCH 26, 2024

BJ’s Wholesale Club is leveraging Simbe’s Store Intelligence platform to boost the customer experience and provide store associates more time to assist customers.

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Customer Experience Wholesale 107

Retail TouchPoints

MARCH 27, 2024

Google has begun using the zero-party data of customers’ thumbs-up/thumbs-down style ratings and brand preferences to better personalize its shopping experience, helping consumers find the exact products they want among the 45 billion listed by the search engine. These tools join Google’s AI-powered image generation feature, which shows customers photorealistic images that illustrate text queries like “colorful quilted spring jacket.

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Shopping Apparel Accessories Consumer 299

Inside Retail

MARCH 26, 2024

Alquemie Group has appointed Scott Evans as its new Group CEO, succeeding Sacha Laing who is stepping down after five years in the role. Evans’s appointment is expected to take effect in June, while Laing will remain working at Alquemie until mid-April. Evans has spent the past 10 years as CEO and MD of Mosaic Brands, with Erica Berchtold recently announced as his successor.

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Fashion ATS 279

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail Wire

MARCH 27, 2024

U.S. Representative Earl Blumenauer, deeply embedded in health policy, has directed inquiries toward the Food and Drug Administration (FDA). His concern? Why the FDA didn't scrutinize Elon Musk's Neuralink before greenlighting human trials for its brain implants.

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Retail Focus

MARCH 27, 2024

Premium men ’ s grooming brand Captain Fawcett is set to expand into India, landing in an industry that reached US$ 2.1 billion in 2023. The business expects the India opportunity to grow to a six-figure revenue in the next few years. The business, headquartered in King ’ s Lynn, Norfolk, was founded by Richie Finney following two decades working in the British film industry.

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Consumer Marketing ATS 147

Retail TouchPoints

MARCH 25, 2024

To mark Earth Month in April, Staples is launching a battery recycling program that has already seen recycling rates soar from less than 50 batteries per week to thousands per location in test stores. Beginning in April, the retailer will offer a free battery recycling box (while supplies last), in which consumers can collect batteries at home and return them to Staples for free recycling.

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ATS Returns Consumer Location 298

Inside Retail

MARCH 27, 2024

Hong Kong-headquartered fashion retailer Esprit Holdings has reported an annual net loss of HK$2.339 billion ($460 million) following an “extremely difficult and distressing” year. Revenue for the year ended December 31 was HK$5.912 billion, representing a 16 per cent decrease. Revenue from e-commerce, wholesale and retail all dropped by 14-20 per cent, while licensing sales remained relatively stable.

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Operating Expenses Wholesale Fashion Consumer 262

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

MARCH 28, 2024

Over the last few years, inflation has caused prices to creep up and impact pretty much everything. However, Costco is still keeping the price of its hot dog-soda deal where it is.

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ATS 266

Retail Gazette

MARCH 25, 2024

Ocado is facing a potential shareholder revolt over executive pay after an influential proxy adviser has encouraged investors to vote against the group’s new bonus scheme that could see CEO Tim Steiner receive as much as £14.8m. Institutional Shareholder Services (ISS) has recommended that shareholders vote against the online grocer’s new remuneration policy and performance share plan at next month’s annual meeting due to “material concerns” over the sum of money executives cou

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Supermarket Returns Marketing Planning 122

Retail TouchPoints

MARCH 29, 2024

E.l.f. Cosmetics will be the first brand featured in a TikTok Shop Super Brand Day, which will put the brand front and center on the social media platform from March 31 to April 3, 2024. The special TikTok activation will complement E.l.f.’s larger celebration of the brand’s 20th anniversary and also mark its one-year anniversary on TikTok Shop. E.l.f was an early adopter of the TikTok platform as well as its Shop functionality. “E.l.f. has thrived on TikTok Shop by creatively engaging wit

Shopping 289

Shopping Marketing Social Commerce 289

Inside Retail

MARCH 27, 2024

Collectible toy retailer Pop Mart says its net profit increased by more than 100 per cent last year. The growth is largely due to expansion in multiple markets, especially in Asia where the ‘blind box toy’ specialist’s next expansion plan is into Vietnam with the opening of its first two stores. The stores, set to open in May, will be located in District 7 of Ho Chi Minh City and the tourist resort destination Ba Na Hills near Danang, the president of Pop Mart International, Ju

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Net Profit Location Planning Marketing 263

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Wire

MARCH 29, 2024

In a bid to beat rival platforms like Instagram and TikTok, YouTube has revealed that numerous creators are now monetizing their short videos on the platform and earning a sizable paycheck.

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Retail Gazette

MARCH 28, 2024

Japanese retailer Muji has filed for administration with a pre-pack deal understood to be in the offing. The retailer’s UK stores – which include six in London and one in Birmingham – are expected to be retained when the firm’s European holding company undergoes a pre-pack administration. Muji told TheBusinessDesk.com : “This is part of a planned strategic restructuring of the business and Muji’s management expect to conclude a deal shortly.

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Accounting Fulfillment Fashion Planning 119

Retail TouchPoints

MARCH 27, 2024

China-based lifestyle retailer Miniso is continuing its rapid expansion across the U.S., with plans for stores in a dozen new markets through a partnership with mall operator CBL Properties. The first wave of store openings started in November 2023 at malls in Roanoke, Va. and Winston-Salem, N.C., followed by a January 2024 opening in Myrtle Beach, S.C.

Planning 289

Planning Marketing Management Consumer 289

Inside Retail

MARCH 25, 2024

Retail billionaire Solomon Lew has announced plans to spin off two major brands Peter Alexander and Smiggle from his public company Premier Investments next year, as part of a global expansion strategy. Children’s stationery label Smiggle is expected to become a separately listed company by the end of January, while the demerger of pyjamas retailer Peter Alexander will also take place later next year.

Planning 264

Planning Net Profit Management Marketing 264

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

MARCH 29, 2024

Kroger, the grocery chain, has announced the closure of three spoke facilities in its e-commerce operations in Texas and Florida. This decision marks a strategic shift for the company in its efforts to streamline operations and enhance efficiency.

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Retail Gazette

MARCH 25, 2024

Ryman owner Theo Paphitis is the latest British retailer to call on the government for a clampdown on a tax loophole used by fast fashion giants such as Temu and Shein. The retail tycoon, who also owns Robert Dyas and Boux Avenue, said there was a “big slug” of companies avoiding customs bills in the UK by shipping individual orders directly from countries like China.

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Fast Fashion Fashion Shipping Fulfillment 121

Retail TouchPoints

MARCH 29, 2024

BJ’s Wholesale Club will open five warehouse club stores in Tennessee, South Carolina, Florida and Indiana. These will be the first of 12 new locations planned for BJ’s 2024 fiscal year, which will end in February 2025; the retailer also plans to open 15 gas stations during this period. The new stores will be located in: Maryville, Tenn., in the Knoxville market, BJ’s fourth location in the Volunteer State; Myrtle Beach, S.C., the second store in the Palmetto State; Palm Coast and West Palm Beac

Wholesale 278

Wholesale Planning Location Marketing 278

Inside Retail

MARCH 27, 2024

The Australian Competition and Consumer Commission (ACCC) is urging more consumers to participate in its survey on household spending as the consumer watchdog investigates the pricing practices of supermarkets. According to initial survey responses, some Australians have been skipping or sacrificing meals to feed their children. Moreover, many younger Australians and low-income households are spending up to 25 per cent of their net income on groceries, with some of them saying they now substitut

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Supermarket Consumer Accounting 258

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

MARCH 28, 2024

Subaru is recalling 118,000 SUVs and sedans in the United States due to a faulty sensor that might hinder air bag deployment during a crash, as per the National Highway Traffic Safety Administration (NHTSA) announcement on Wednesday.

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Retail Gazette

MARCH 27, 2024

Bonmarché, Peacocks and Edinburgh Woollen Mill (EWM) are set to open 100 new stores across the UK over the next 18 months as the retailers ramp up their expansion plans. The move will create 500 new jobs, and follows the launch of over 50 new locations in 2023 among the businesses. Drapers reports that in the upcoming year, Peacocks aims to secure locations within the M25, including areas like Brixton, Elephant & Castle, Tottenham, Uxbridge, and Woolwich, as indicated in a store requirement

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Location Planning ATS Fashion 119

Retail TouchPoints

MARCH 27, 2024

Instacart has launched the Instacart Developer Platform (IDP) , a publicly available API program that will enable third-party companies to integrate Instacart’s fulfillment and delivery functionality into their websites and apps. The new program allows developers and companies with app- and web-based experiences to integrate with Instacart’s marketplace, allowing users to order the products mentioned or needed (e.g. for meal planning or cooking content, for example). “With the launch of th

Fulfillment 278

Fulfillment Planning Consumer Shopping 278

Inside Retail

MARCH 24, 2024

Brandbank Group CEO Peter Halkett has vacated the position just less than a year after his appointment , according to his LinkedIn profile. The Australian Financial Review (AFR) also reported that the fashion company has already informed its suppliers and employees that a new CEO will be named in due course. A retail industry CEO told the AFR that there was “no chemistry” between Halkett and the company.

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Fashion Accessories 260

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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