Catch up on informative retail CX webinar insights

RetailCustomerExperience is home to a bounty of informative webinars in which experts and brand leaders talk about customer experience strategies, technologies in play, and how hot tech, such as AI, is taking root.

In case you missed a few during 2023, here's a quick easy list for catching up.

A Retailer's Guide to CX Optimization
Discover how successful retailers are improving CX along with the strategies they leverage to create personalized and satisfying experiences. After watching this webinar, you will learn how to make sound technology investments for AI, automation, customer data analytics, and other advanced CX technologies.

Creating Lifetime Customer Value: A Fireside Chat with H&R Block Canada
Is your brand doing what it takes to retain customers? Tax experts, H&R Block Canada, dive into how reviews, surveys, and customer insights keep their customers coming back. Watch the on-demand webinar to learn more.

How AI-Powered Insights Are Helping Multi-Location Brands Beat the Competition
Marketers at multi-location brands have a mission-critical blind spot: listening to customers to beat out the competition. 90% of customers turn to online reviews to choose one multi-location brand over another, so how do brands drive customer loyalty while remaining agile and outshining other businesses?

Implementing self-service kiosks: Current trends and predictions for what's next
The role of in-person, face-to-face shopping and dining interactions has drastically changed. Register for the live webinar to find out what's next.

Transforming customer engagement with AI-powered personalization
How do AI and machine learning feature in transforming customer engagement in restaurants into a more personalized experience?