Retail TouchPoints

APRIL 18, 2024

Hill Beverage products on display at Total Wine Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co. available for delivery across the country in as little as 15 minutes. The “Do it Fluid” beverages, made in collaboration with Snoop Dogg and Death Row Records , come in CBD-only versions as well as Delta-9 and THC blends.

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Store Operations Customer Experience ATS Fulfillment 299

Inside Retail

APRIL 18, 2024

Booktopia Group says it has delivered a positive cash flow of $781,000 in the March quarter, thanks to cost-saving and efficiency efforts. The positive cash flow came despite what is traditionally a relatively lean trading period in line with the softer performance of the book market at the start of the calendar year and a quieter season for consumer goods retailers, following the Black Friday, Cyber Monday, and Christmas sales events.

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Fulfillment Marketing Consumer ATS 272

Retail TouchPoints

APRIL 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly brought to a boil, the frog doesn’t sense any danger and ultimately perishes. There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade.

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Fulfillment Marketing Returns Supermarket 287

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

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Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Checkout

Inside Retail

APRIL 18, 2024

Online wine shop Just Wines has acquired craft spirit subscription service Liquor Loot, which entered voluntary administration last month. Liquor Loot tapped Andrew Spring, partner at business turnaround and insolvency specialist Jirsch Sutherland, as the voluntary administrator. Last year, Spring arranged the sale of Sans Drink to Just Wines. “In the case of Liquor Loot – and, previously, Sans Drinks – we have acted like a ‘matchmaker’ in a way, in that we have brought two syn

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Marketing Management Shopping ATS 264

Retail TouchPoints

APRIL 18, 2024

Two delivery platforms, Gopuff and Grubhub , have broadened their assortments to include groceries, including fresh items. Gopuff has partnered with Misfits Market , an online grocer dedicated to reducing food waste that delivers to Gopuff’s microfulfillment centers nearly every day, while Grubhub will work with Mercato , an online marketplace for independent grocery stores with more than 950 retailers across the country.

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Grocer Fulfillment Marketing Consumer 264

Retail TouchPoints

APRIL 18, 2024

Image courtesy Detoure Detoure , a resale marketplace that curates styles from influencers, will open its first permanent brick-and-mortar thrift store April 20 on Los Angeles’ Melrose Avenue. Over the past three years the site has hosted more than 50 pop-ups across the U.S. that regularly go viral on social media. Launched in 2021, Detoure sources secondhand clothing directly from influencers’ closets as well as excess inventory from brands popular with its Gen Z customer base.

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Inside Retail

APRIL 18, 2024

French prestige beauty retailer Sephora is widely recognised as a leader in its category, with 3000 stores and 52,000 team members operating worldwide. Founded in Limoges in 1969, the company was acquired by LVMH in 1996 and over the past decade, it has been on a growth trajectory, as evidenced by its record sales and profits in 2023. As part of LVMH’s selective retailing division, Sephora doesn’t typically break out its results but global president and chief executive Guillaume Motte recently s

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Beauty and Health Dead-Stock Fashion Marketing 263

Retail TouchPoints

APRIL 18, 2024

Eyebuydirect has made its first foray into physical-world retailing with a 140-square-foot kiosk featuring a pared-down assortment of 400 pairs of glasses. The branded showcase, located at the Shops at Mission Viejo in Orange County, Calif., will have dedicated store associates on hand to provide customers with personalized assistance. Additionally, Eyebuydirect has partnered with a neighboring LensCrafters location, giving shoppers the opportunity to receive comprehensive eye exams conducted by

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Location Kiosk Returns Shopping 263

Retail Wire

APRIL 18, 2024

Popeyes, the Louisiana chicken chain, continues to expand its menu offerings in the UK. Known for its Cajun breakfast and spicy Buffalo chicken options, the fast-food brand has now introduced a new item: the Double Stack Sandwich.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 18, 2024

Alliance Retail Group (ARG) — a nonprofit self-negotiating ad group that helps independent grocers band together to remain competitive — has launched a retail media network (RMN) that will be powered by Swiftly. Through the new RMN, brands that sell at ARG’s more than 1,400 independent grocers will be able to connect directly with the 22 million consumers those retailers serve via digital and in-store campaigns.

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Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

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Checkout Kiosk ATS 278

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. If you’re lucky you’re able to track down a tag or brand name and buy the item online. If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consu

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Boutique Shopping Location Returns 273

Retail Wire

APRIL 18, 2024

Walmart revealed a new insights offering that combines its Walmart Connect and Walmart Luminate products.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business. Through the new self-service Walmart Luminate Insights Activation, Walmart suppliers that advertise through Connect will be able to easily access Luminate data to inform their campaigns.

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Retail Wire

APRIL 18, 2024

This new program could potentially return half a billion dollars to America's families.

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Returns 246

Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023. Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

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Management Fulfillment Checkout Promotions 147

Retail Wire

APRIL 18, 2024

In the northern Minnesota town of Cloquet, where a gas station designed by Frank Lloyd Wright stands as a landmark, another local gem keeps the community connected to its past.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Focus

APRIL 18, 2024

Westgate Oxford will welcome back pre-loved fashion pop-up ‘we are.’ this May, with the fast-growing sustainable fashion business operating on Leiden Square over Friday 17 th , Saturday 18 th , and Sunday 19 th May. The pop-up store will sell high quality secondhand clothing, including womenswear and menswear from well-loved brands such as Tommy Hilfiger, Ralph Lauren and Nike.

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Fashion Returns Shopping ATS 147

Retail Wire

APRIL 18, 2024

Boston Dynamics has introduced a new electric version of its humanoid robot, Atlas, following the retirement of its hydraulic predecessor.

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Retail Focus

APRIL 18, 2024

International luxury brand L’OBJET is thrilled to announce the appointment of Stanislas Le Bert as Chief Executive Officer, effective immediately. Boasting over 15 years of experience in the luxury beauty & lifestyle industries, Le Bert is a global brand leader with expertise in transforming organizations and in omnichannel marketing & sales growth strategies.

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Accessories Marketing Management ATS 130

Retail Wire

APRIL 18, 2024

Dr Pepper is introducing a new limited-time flavor to its lineup: Dr Pepper Creamy Coconut and Dr Pepper Creamy Coconut Zero Sugar.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Dive

APRIL 18, 2024

The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.

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Retail Wire

APRIL 18, 2024

The company aims to further its commitment to be a resource-positive business.

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Retail Gazette

APRIL 18, 2024

Shein is believed to be amongst the retailers still looking to buy Topshop from Asos. Asos is said to have garnered “non-stop interest” from a number of high-profile retail companies, according to The Times, including the owner of collapsed Ted Baker, Authentic Brands Group (ABG), which has shown fresh interest in snapping up the chain. Asos bought Topshop, alongside its sister brands Miss Selfridge and Topman, from Arcadia Group in 2021 for £330m.

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Fashion ATS 120

Retail Wire

APRIL 18, 2024

Despite recent negative attention due to safety concerns within the airline industry, executives say that there is no indication of decreased flight demand.

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Gazette

APRIL 18, 2024

Asda workers at its Lowestoft store have confirmed strike dates for next month. Workers at the supermarket are set to take industrial action for 48 hours on Friday 10 May and Saturday 11 May over what GMB called “a litany of work place problems” The union claimed the strikes come as workers are angered by issues including cuts in hours, poor quality training, and bullying management.

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Supermarket Grocer Management ATS 116

Retail Dive

APRIL 18, 2024

Despite the bankrupt discounter’s small footprint, its store closures offer a meaningful opportunity for rivals to grab share, analysts say.

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Retail Gazette

APRIL 18, 2024

Dunelm saw sales nudge up 3% in its third quarter despite “volatile” trading conditions resulting in “softer levels of demand” in March. The homewares giant said this showed that against this backdrop, “our offer continues to resonate with customers” It said sales volumes had grown over the quarter, with both stores and online in positive territory.

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Marketing Planning Shopping 111

365 Retail

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023. Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

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Management Checkout Fulfillment Promotions 106

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience