Retail Customer Experience

OCTOBER 4, 2023

CareVet teams up with Chatmeter to boost productivity, increase brand awareness, and deepen customer relationships

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A1 Retail

AUGUST 26, 2021

For more than 20 years, Sweaty Betty has been shaking up the activewear market, creating beautiful clothes for women with active lifestyles, with a focus on fit, fashion and function. Their mission from the outset: to empower women through fitness and beyond. It’s activewear designed by women, for women.

Visual Merchandising 85

Visual Merchandising Boutique Customer Experience Marketing 85

Wiser

SEPTEMBER 9, 2019

Wiser’s pricing intelligence and rule-based repricing services are ideal for FOAL, LLC, as detailed in this latest case study. Get a sneak peek of the case study with these excerpts below: “FOAL turned to Wiser for its holistic and automated pricing solutions. .” Automated rule-based repricing.

Merchant Services 60

Merchant Services Marketing 60

Wiser

MARCH 6, 2019

Wiser’s comprehensive MAP monitoring and case management solution is ideal for TYR, as detailed in this latest case study. ” Download your free case study to learn how TYR solved their problems with Wiser Solutions! .” Provided data on unauthorized and authorized sellers.

Advertising 60

Advertising Management Consumer 60

Wiser

JANUARY 14, 2019

Wiser Solutions was there to provide these services and more for Belami, as detailed in our latest case study. . Download our free case study today to learn how Wiser: Automated rule-based repricing Monitored for MAP compliance Provided competitive pricing intelligence And more!

Consumer 60

Consumer 60

Wiser

APRIL 16, 2024

Our latest case study, “Kellanova Canada’s Journey to Retail Excellence: A Comprehensive Case Study,” offers an in-depth look into how this global snacking leader harnessed the power of Wiser’s Retail Execution Management product to redefine retail sales execution and secure a formidable market position. .

Management 78

Management Marketing Consumer 78

Inside Retail

APRIL 11, 2024

“This trip to Australia is our fifth study tour following previous events in Japan, South Africa, Germany and the US. These tours provide a unique opportunity for our delegates to collaborate with their peers in the internal DIY market, study global best practices and learn from each other,” he added.

Management 130

Management Consumer Marketing Retail Marketing 130

Retail TouchPoints

JANUARY 15, 2024

As AI hype moves toward action, new studies from chip manufacturer Nvidia and Google Cloud offer a look at the state of AI adoption in retail.

Loss Prevention 312

Loss Prevention Planning Customer Experience Inventory Management 312

Tokinomo

OCTOBER 5, 2022

There are thousands of materials, case studies, research papers, books, podcasts, and articles that bombard you with information. It’s challenging for every professional to keep up with the latest trends, especially if they work in an ever-changing industry like retail. How can you select the best and most important one?

Retail Trends 223

Retail Trends Retail Marketing Marketing 223

Retail TouchPoints

JANUARY 10, 2024

That means he studies culture and how we as humans live, interact and respond emotionally and physically to the world around us in order to help brands shape their physical experiences. When you do that kind of study, it frees you to think about who the end user is.” In some cases, brands like CB2 are below them. Why is that?

Consumer 276

Consumer Shopping Location Customer Experience 276

Store Growers

JULY 9, 2019

Which can also be the case for a lot of advertising campaigns they run. But before you rush to copy this, this will only work in very few cases. But in the case of Glossier, their ads seem to be limited to brand and product name searches. While the brand is very strong on Instagram, only 9% of traffic is attributed to social.

Accounting 59

Accounting Shopping Advertising Promotions 59

Store Growers

MAY 16, 2019

But in the case of Away, there is another brand that launched at the same time with the same product, Raden, and it offers some comparison. In Away’s case, unbranded paid searches account for 70% of all clicks, about 28,000 per month. The post How Away Uses Google Ads (Case Study) appeared first on Store Growers.

Advertising 52

Advertising Returns Marketing Shopping 52

Retail TouchPoints

MARCH 28, 2024

In fact, some studies have even found that traffic takes a toll on drivers’ health by increasing stress levels. A recent study suggests that the increasing demand for urban deliveries will result in a 36% increase in delivery vehicles in the world’s top cities by 2030. Recent reports show that traffic delays cost U.S.

Location 299

Location Planning Management Consumer 299

Retail Wire

OCTOBER 25, 2022

A recent study by researchers at Northwestern University’s Kellogg School of Management found that customers who purchased items on backorder wound up placing 2.1 The impact was even more severe in cases where backorders were delayed 10 days or more. Customers in those cases spent 6.1 Customers in those cases spent 6.1

Management 130

Management ATS 130

Retail TouchPoints

JUNE 7, 2023

They can start by learning about the kinds of claims the FTC plans to investigate, the established use cases for AI and ML in ecommerce, and how to safely evaluate these technologies to determine which ones are a boon to their business and which are bogus. What are some of the Established Use Cases for AI and ML in Ecommerce?

Marketing 262

Marketing Advertising Customer Experience Consumer 262

Retail TouchPoints

NOVEMBER 15, 2022

In some cases, remote controls drive the shopping experience and for others it’s a QR code that can be scanned by a smartphone. Arecent study found that 76% of consumers would use a QR code in a TV ad if it was relevant to them. This should provide the ideal bridge for shoppable TV ads, but the experience can be a bit confusing.

Consumer 276

Consumer Shopping Advertising Marketing 276

Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. However, multiple studies have found that the opposite is true.

Drop-Shipping 288

Drop-Shipping Returns Shipping Consumer 288

Inside Retail

SEPTEMBER 27, 2023

According to a new study from University of New South Wales based on a study of more than 22,000 products across Woolworths’ and Coles’ online stores, most products were missing a crucial piece of information on online pages. So, what was found?

Supermarket 130

Supermarket Accounting Consumer Shopping 130

Retail TouchPoints

SEPTEMBER 13, 2021

The 2021 Ecommerce University , produced by retailX , included a SharperImage.com case study demonstrating the impact of the solution provider’s headless commerce offering. commercetools is leading the movement of a new way to do commerce that is API first,” said Dirk Hoerig, Founder and CEO of commercetools in a statement.

Planning 237

Planning ATS Marketing 237

Retail TouchPoints

DECEMBER 27, 2023

As is typically the case, online sales saw a higher return rate in 2023 at 17.6% The study found that $148 billion in holiday merchandise is expected to be returned at a rate of 15.4%. Returns totaled $743 billion in 2023, amounting to 14.5% The 2023 numbers were released on Dec. of total holiday returns.

Returns 289

Returns Accounting Shopping ATS 289

Retail TouchPoints

AUGUST 15, 2022

And yet, a recent study from LeaseQuery , which compares the number and value of retail leases from 2019 to 2022, tells a slightly different story. This study showed that despite the fact that more retail stores opened than closed in 2021 ( just barely ), retailers’ overall lease quantities remained flat and are even declining.

Payment Services 253

Payment Services Returns Consumer Accounting 253

Retail TouchPoints

FEBRUARY 6, 2024

While this might not be tenable (or desirable) in every case, it suggests that if brands can speak honestly with customers about some of the ways they intend to use their personal information, they can go a long way toward ameliorating some of the current consumer concerns around AI.

Shopping 297

Shopping Consumer Marketing ATS 297

Retail TouchPoints

MARCH 25, 2022

One-third are inspired by social media before buying that new sweater, electronic gizmo or video game, according to the PwC study Gen Z is Talking. Shopping with a PC or smartphone only ranks second and third in the PwC study. In most cases, no further authentication is even necessary. Are you Listening?

Payment Services 278

Payment Services Checkout Shopping Consumer 278

Retail TouchPoints

OCTOBER 6, 2023

The brand, lauded for always pushing creative limits, is a textbook case study on ways to tap into culture to drive brand awareness and acquisition. In most cases, the brand just crosses the line of “too far” with its creative approach, which is why it is so genius. And as they say, the rest is history.

Marketing 263

Marketing Wholesale Accounting Consumer 263

Retail TouchPoints

AUGUST 24, 2022

A recent study found shoppers of all demographics are warming up to the idea of self-checkout, seeing it as a faster option that eliminates the need to wait in line. In both cases, the vendor achieved the desired result. However, that doesn’t mean it’s without its drawbacks. Let’s return to the self-checkout analogy.

Checkout 289

Checkout Payment Services Shipping Promotions 289

Retail TouchPoints

SEPTEMBER 26, 2023

And while refueling is the first use case for native in-car payments, research indicates that consumers, especially younger ones, would be willing to use the service for other purchases as well.

Payment Services 262

Payment Services ATS Checkout Customer Experience 262

Retail TouchPoints

SEPTEMBER 29, 2022

1 use case for AR with both consumers and brands seeing a range of benefits in the form of accuracy, loyalty and inclusivity; and AR will play a central role in Snap’s plans to create new, more meaningful shopping experiences for consumers. The Snap study found that while 90% of U.S. The Snap study found that while 90% of U.S.

Social Commerce 277

Social Commerce Consumer Shopping Returns 277

Retail TouchPoints

JANUARY 4, 2024

A recent study by Northwestern University found that drones and ground-based robots are particularly off-putting for consumers — even compared to other automated delivery options like self-driving cars. But there are a lot of use cases for small items that make sense. Nash: I think it depends on the use case.

Consumer 280

Consumer Fulfillment ATS 280

Wiser

APRIL 24, 2024

Conclusion This case study serves as a reminder of the critical role real-time insights play in the successful launch of new products in the FMCG sector. Here’s a PDF version of this use case. To learn more about the Commerce Execution Suite, contact us at intel@wiser.com or visit www.wiser.com.

Point of Sale 78

Point of Sale Promotions Advertising Marketing 78

Inside Retail

JULY 8, 2021

You’ll hear case studies from marketing all-stars who are leveraging conversational commerce to reduce friction and win market share. With speakers from Google, Salesforce, and many more, this your opportunity to learn from the best and take away actionable tips from the brightest minds in retail to modernise your customer experience.

Customer Experience 246

Customer Experience Marketing 246

Retail TouchPoints

SEPTEMBER 6, 2022

Their preferences and values are making it more convenient and spontaneous…more interwoven with social media…and in some cases, more like a game. At the same time, just to complicate things further for retailers, Gen Z actually likes to shop in physical retail stores, according to the study.

Merchant Services 296

Merchant Services Payment Services Finance Shopping 296

Retail TouchPoints

JULY 24, 2023

In a recent study, Adobe found that emails with personalized subject lines receive almost 20% higher open rates than mass emails. According to a recent study from Airship, 78% of consumers are using retail apps the same or more often than they did last year. To break through all this noise, retailers must rely on personalization.

Marketing 245

Marketing Retail Marketing Advertising Promotions 245

Inside Retail

MARCH 22, 2023

Some products were not designed to be easily repaired, while for others it was cheaper to buy a new product than repair an old one, the study found. In many cases, consumers simply replaced still-functioning goods because they wanted a newer version.

Planning 244

Planning Consumer Management 244

Retail Focus

APRIL 4, 2024

In this quest for the perfect balance between tradition and innovation, the premium and luxury sector represents a compelling case study that mirrors the challenges and potential transformations facing industries across the globe. Luxury brands prioritise the customer experience in their digital transformation efforts.

Clienteling 148

Clienteling Supply Chain Management Customer Experience Consumer 148

Retail TouchPoints

JUNE 30, 2020

That may be the case for several years, if not longer. In a 2018 study, the consulting firm A.T. The study described this as “offshoring inertia.” These dependencies opened the door for unprecedented risks that are now abundantly clear in this worst-case scenario. The Case For Reshoring. manufacturers.

Inventory Management 217

Inventory Management Consumer Fulfillment Shipping 217

Retail TouchPoints

APRIL 11, 2024

In a recent study sponsored by Nvidia, 69% of retailers that used AI in 2023 reported that it increased revenues, and 72% said it reduced operating costs. Those early use cases make sense because they deliver immediate results. We are past the point of conjecture about whether AI will upend the retail industry; it already has.

Consumer 289

Consumer Customer Experience Checkout Shopping 289