Retail TouchPoints

NOVEMBER 27, 2020

I believe that 2020 will be the year that Black Friday merges with Cyber Monday and permanently shifts to becoming an online event. As the holiday season approached, many retailers continued to offer regular discounts at a much higher frequency than we’ve seen in years past.

Shopping 306

Shopping Consumer Marketing Promotions 306

Retail TouchPoints

APRIL 26, 2023

Retail managers now face employee management and safety challenges that require additional tools and oversight. Since 2020, there has been an unfortunate trend toward increased safety threats to retail employees. Retail managers must address these incidents’ effects on employee morale and retention.

Management 253

Management Checkout Planning Returns 253

Retail TouchPoints

OCTOBER 6, 2022

Retailers acted with agility, changing the way they planned and managed inventory in a remarkably short time. According to figures from Adobe, online shoppers faced 60 billion out-of-stock messages from March 2020 to February 2022. In the years to come, AI will prove extremely useful in supply chain management. The Way Ahead.

Inventory Management 269

Inventory Management Management Inventory Turnover Supply Chain Management 269

Retail TouchPoints

FEBRUARY 11, 2021

At the close of every calendar year it’s customary to pen a post about trends and predictions for the upcoming year. Is that even possible coming out of a year like 2020? One futurist we know said, “2020 was so weird I didn’t even get a chance to be wrong.”. But let’s be real here. But the post must go on.

Retail Trends 228

Retail Trends Payment Services Supply Chain Management Fulfillment 228

Retail TouchPoints

OCTOBER 14, 2020

As part of the virtual Retail Innovation Conference, Retail TouchPoints presented the winners of the 2020 Retail Innovator Awards (RIA) last night on a livestream celebration across its social platforms. The strategy has significantly improved long-term loyalty at Zappos.

Merchant Services 253

Merchant Services Promotions Planning Marketing 253

Retail TouchPoints

JANUARY 28, 2022

The robots will be able to capture data as they move through their respective store and deliver actionable reports to club managers. This intelligence allows us to proactively manage our clubs in an efficient manner. Shelf analytics have been a planned feature since Sam’s Club began introducing its own robots in fall 2020.

Inventory Management 258

Inventory Management Management Location Shopping 258

Retail TouchPoints

DECEMBER 13, 2021

A new range of Forever 21 fashions has debuted at 100 JCPenney stores across the U.S. Forever 21 and JCPenney share a mission to make the latest trends accessible to all while inspiring unique style and confidence,” said Michelle Wlazlo, EVP and Chief Merchandising Officer at JCPenney in a statement. and online.

ATS 283

ATS Department Stores Fashion Management 283

Retail TouchPoints

JANUARY 19, 2021

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. Let’s review the biggest trends of the 2020 season — including takeaways for retailers to engage staff, delight customers and demonstrate resilience in the year ahead.

Management 166

Management Customer Experience Shopping Consumer 166

Retail TouchPoints

APRIL 27, 2022

The impact of this increasing growth is the resulting strain on incumbent infrastructure that was originally designed to manage only about 5% of a retailer’s total sales capacity; the steady rise in costs from stretching this capacity have shown home delivery, buy online, pick up in-store (BOPIS) and curbside fulfilment to be highly unprofitable.

Management 265

Management Grocer Fulfillment Accounting 265

Inside Retail

DECEMBER 20, 2021

It’s kind of elongated and stretched out,” noted Adam Ioakim, managing director, APAC at Emarsys. They’re looking at a more omnichannel approach. The post 2019 vs 2020 vs 2021: How has Covid impacted Christmas? The traditional Boxing Day Sale period has been diluted over the last decade or so.

Shopping 246

Shopping Fulfillment Consumer Customer Experience 246

Retail Focus

JUNE 21, 2021

Former England footballer and presenter, Rio Ferdinand was present at the unveiling of the installation. This special version will help the refereeing body to manage the timekeeping of the matches and any extra time,and will be connected to Goal-line technology.

Boutique 204

Boutique Management Marketing ATS 204

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic moves into new phases, responses lurch wildly between complete lockdowns to fast-track reopenings and back to lockdowns, at different cadences in every country, state or even locality.

Promotions 226

Promotions Markdowns Returns Shopping 226

Retail Wire

JULY 11, 2023

Kayricka Wortham, a former Amazon manager, was sentenced to 16 years in prison for creating fake invoices for vendors that did not exist and stealing millions of dollars from the company. Wortham worked as an operations manager at an Amazon warehouse in Smyrna, Georgia, between August 2020 and March 2022.

Management 189

Management ATS 189

Cisco Retail

FEBRUARY 16, 2022

Expo 2020 is a global event that is taking place in Dubai from October 2021 through March 2022. As the Official Digital Network Partner of Expo 2020 Dubai, Cisco worked very closely with the Expo 2020 team, stakeholders, and partners to complete the network design. The Expo site extends across 4.38

Outdoor 143

Outdoor Management Location Planning 143

Retail TouchPoints

SEPTEMBER 8, 2023

But the brands have one very important thing in common — they were both bought out of bankruptcy by brand management firm Authentic Brands Group. for coats — higher than the typical F21 price point, but markedly lower than just about anything available at Barneys back in the day. for a T-shirt to $129.99

Fast Fashion 267

Fast Fashion ATS Fashion Department Stores 267

Inside Retail

AUGUST 3, 2022

Supermarket chain Woolworths has unveiled gteh post-beta iteration of its business-focused online shopping platform, Woolworths at Work. Jarad Nass, GM of Woolworths at Work. Nass claims that one of Woolworths at Work’s focus areas is continuing to offer more transparency via the Work Hub.

ATS 246

ATS Supermarket Customer Experience Management 246

Retail TouchPoints

DECEMBER 7, 2020

Black Friday Weekend vs. Spring 2020. The worst of the pandemic — the very bottom of the retail traffic journey — occurred the week of April 12, 2020, when year-over-year traffic was down 83%. 29) were closer to recent trends, at -34% and -26% respectively. But first, a little recent history. 28) and Sunday (Nov.

Drop-Shipping 185

Drop-Shipping Shipping Store Operations Shopping 185

Retail TouchPoints

JANUARY 14, 2022

retailers sold in November 2020 increased 25% year-over-year , with an additional increase of 106.1% year-over-year in December 2020. . According to Digital Commerce 360 , in 2020 consumers spent $861.12 To measure the impact of these gift card schemes, let’s take a closer look at real-world scenarios and best practices.

Merchant Services 322

Merchant Services Payment Services Management Accounting 322

Retail TouchPoints

MARCH 15, 2024

It was a tough week to be at the top in retail with a number of companies announcing CEO switch-ups following disappointing performances, including Petco , Under Armour , Fossil Group and, as Retail TouchPoints previously reported, Allbirds. This will be the third CEO switch-up at the company in nearly as many years.

ATS 244

ATS Returns Wholesale Planning 244

Retail TouchPoints

JULY 12, 2021

We always try to encourage marketplace diversification ,” said Tracey Lackey, Account Manager for Party City at ChannelAdvisor in an interview with Retail TouchPoints. “ 2020 and the pandemic proved to be a critical turning point for Party City, both in its marketplaces journey and for the business as a whole.

ATS 295

ATS Advertising Consumer Accounting 295

Retail TouchPoints

OCTOBER 22, 2020

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic moves into new phases, responses lurch wildly between complete lockdowns to fast-track reopenings and back to lockdowns, at different cadences in every country, state or even locality.

Promotions 130

Promotions Markdowns Returns Shopping 130

Cisco Retail

JUNE 8, 2021

While sitting at the kitchen table one evening in early March of 2020, my wife and I discussed what was happening in the world and how my team at Cisco — like many of yours — was about to face an immediate mandate to enable remote work for our organizations. At least in theory. Cloud deployments and security.

Management 71

Management Finance Customer Experience Planning 71

Retail TouchPoints

NOVEMBER 24, 2020

Major shopping days like Black Friday and Cyber Monday have traditionally been big days for cybercriminals, and they will continue to follow the money in 2020. Micro-segmentation will help with device trust, while adding identity management and conditional access controls will strengthen defenses in user, application and data trust.

Management 163

Management Shopping Accounting ATS 163

Cisco Retail

APRIL 4, 2022

To manage alert fatigue, we are aware of several traditional approaches. “We That certainly helps, but at the expense of bringing more problems aboard. Rather than trying to manage the alert fatigue problem, we switched our approach to avoiding it in the first place. We introduced Alert Fusion. Alert Fusion.

Management 134

Management Promotions ATS 134

Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

Merchant Services 152

Merchant Services Accounting Shipping Returns 152

Retail TouchPoints

JULY 23, 2020

1, 2020 and it will record a pre-tax charge of approximately $6 million in the quarter for severance payments and other termination costs. 7, 2020, the retailer expects to end the year with a net increase as it relaunches its store opening program. Although Ulta Beauty announced that it would permanently close 19 stores by Nov.

Location 147

Location Payment Services Planning Store Operations 147

Retail TouchPoints

NOVEMBER 10, 2020

While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory. People will be staying at home and having a much more isolated Christmas,” said Peter Sheldon, Senior Director, Commerce Strategy at Adobe in an interview with Retail TouchPoints.

Shipping 246

Shipping Fulfillment Shopping Consumer 246

Retail TouchPoints

JUNE 13, 2022

Macy’s is launching a retail concept aimed at entrepreneurs in the 12-to-19 age group in partnership with Target Evolution , a Texas-based nonprofit created to fight youth unemployment. The Market by Macy’s concept launched in 2020 as a smaller off-mall concept to help the retailer offset the decline of its larger traditional stores.

ATS 246

ATS Shopping Marketing Management 246

Cisco Retail

MAY 7, 2021

The biggest cyber attacks of 2020 have raised new concerns around enterprise security postures, practices, and policies. Below are five of the most significant cyber attacks of 2020 1. Attackers used the login credentials of two employees at a franchise property. In doing so, the impact at any given time is magnitudes less.

Customer Experience 138

Customer Experience Accounting Management ATS 138

Retail TouchPoints

OCTOBER 12, 2020

Yet at the same time, many cash-strapped consumers will be looking for bargains. In many instances, it’s critical to rethink how shopping and sales take place, both at physical stores and online. Unfortunately, many retailers fall short at checkout. Yet at the same time, automated service and support is more important than ever.

Consumer 163

Consumer Merchant Services Payment Services Shopping 163

Retail TouchPoints

MAY 10, 2024

will be great news for Irish customers, and we’re looking forward to opening its virtual doors in 2025,” said John Boumphrey, Ireland and UK Country Manager at Amazon in a statement. “The launch of Amazon.ie More than 1,000 Irish SMBs already sell on Amazon, generating over €150 million in export sales in 2022 alone.

Fulfillment 203

Fulfillment Finance Returns Management 203

Retail Focus

APRIL 14, 2021

Grosvenor Britain & Ireland has announced that premium British sportswear pioneer, Castore, has launched at an upsized 2,600 sq ft retail space at 26 Peter’s Lane, marking the brand’s renewed commitment to Liverpool ONE. . The post Castore rallies into upsized store at Liverpool ONE appeared first on Retail Focus.

ATS 162

ATS Boutique Management 162

Inside Retail

OCTOBER 12, 2022

This has been a developing story since the beginning of 2020, when it trailed Lazada in Singapore, the Philippines, Malaysia and Thailand, and Tokopedia in Indonesia. Marketplace revenues grew at a 62 per cent clip, while gross merchandise value (GMV) was up 27 per cent and the total number of orders grew 42 per cent to 2.0

ATS 246

ATS Payment Services Beauty and Health Operating Expenses 246

Retail Focus

MAY 25, 2022

Frasers Group has this week committed to open a new 8,500 sq ft Sports Direct store at Affinity Devon , the 100,000 sq ft outlet scheme in Bideford. The news underlines the confidence in the Global Mutual managed scheme from the occupier community. This letting follows the opening of Quba and Co. in a new 1,500 sq ft store last month.

ATS 182

ATS Outdoor Consumer Location 182

365 Retail

MAY 7, 2024

Luxury accessories brand Radley has opened a new store at The Boulevard in Banbridge, Northern Ireland. Customers can find a wide assortment of handbags, from maxi to micro and crossbody to top handle, all offered at discounted prices. Since 2020, it has introduced 21 new permanent and pop-up stores.

ATS 64

ATS Accessories Outdoor Returns 64

Retail TouchPoints

MAY 2, 2024

New additions and promotions at Beyond include: Guncha Mehta joins as Chief Digital and Information Officer. Prior to that she was at the legacy Bed Bath & Beyond company and also held merchant leadership roles at JCPenney and Dollar Tree. having spearheaded development of the IR program at Overstock in 2020.

Specialty Retailers 279

Specialty Retailers Promotions Marketing Retail Marketing 279