Retail TouchPoints

NOVEMBER 24, 2020

Major shopping days like Black Friday and Cyber Monday have traditionally been big days for cybercriminals, and they will continue to follow the money in 2020. Micro-segmentation will help with device trust, while adding identity management and conditional access controls will strengthen defenses in user, application and data trust.

Management 163

Management Shopping Accounting ATS 163

Cisco Retail

MAY 7, 2021

The biggest cyber attacks of 2020 have raised new concerns around enterprise security postures, practices, and policies. Below are five of the most significant cyber attacks of 2020 1. Attackers used the login credentials of two employees at a franchise property. In doing so, the impact at any given time is magnitudes less.

Customer Experience 138

Customer Experience Accounting Management ATS 138

Retail TouchPoints

APRIL 26, 2024

One example of this is Uncle Ben’s, which was accused of promoting racial stereotypes with the depiction of an African-American man on its packaging, prompting parent company Mars to rebrand the rice company to Ben’s Original in 2020. US Packaging & Wrapping is dedicated to providing superior products and services at an affordable price.

Consumer 162

Consumer Accounting Promotions Shipping 162

Retail TouchPoints

OCTOBER 19, 2022

SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As Maher has more than 25 years of finance and accounting experience and joined Nordstrom in 2009 as controller.

Finance 249

Finance Accounting Management ATS 249

Inside Retail

MARCH 23, 2022

Chinese fashion company Lanvin Group is set to list on the New York Stock Exchange via a special purpose acquisition company (SPAC), in a deal valuing the business at up to US$1.9 Greater China accounted for 14 per cent of the group’s global revenue last year, with North America contributing 33 per cent (15 per cent excluding St John Knits).

ATS 130

ATS Fashion Accounting Point of Sale 130

Inside Retail

MARCH 14, 2024

Independent Queensland grocer Skippys Fresh Frootz has garnered attention on social media for its videos highlighting its low prices at a time when Australia’s major supermarkets are facing scrutiny for their lack of transparency in their price-setting practices. Private-label brand sales account for 18.1

Supermarket 263

Supermarket Accounting Grocer Checkout 263

Inside Retail

JULY 27, 2023

McConnell told Inside Retail that the “tone at the top” matters more than people think, and that, in his experience, boards do a bad job of holding themselves accountable. The business’ share price currently sits at 60 cents per share. million operating loss in FY18, the business’ operating EBITDA increased to $3.8

Accounting 242

Accounting Returns Management Marketing 242

Retail TouchPoints

DECEMBER 7, 2021

But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S. earlier in 2021 and faces stiff competition from established U.S.

Accounting 277

Accounting Supermarket Marketing Management 277

Inside Retail

MAY 9, 2024

The UK and Europe account for 53 per cent of the brand’s wholesale business and will account for a big focus moving forward, due to strong organic growth in these markets. “We We will then be looking at wider international retail rollouts to follow,” Vallance-Gasan said.

Wholesale 147

Wholesale Fashion Boutique Accounting 147

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 286

Location Checkout Accounting Management 286

Retail TouchPoints

NOVEMBER 9, 2023

million, which is a 15% increase since 2020. Identity is the new perimeter: To protect your online store from potential attacks, ensure that no account is shared, multi-factor authentication is used and that all API keys have a lifecycle. In response, 51% of organizations plan to increase cybersecurity spending this year.

Accounting 277

Accounting Shopping Planning Management 277

Retail TouchPoints

JUNE 15, 2022

At the moment a “ couple hundred U.S.-based The move follows a similar trajectory at Google , which has been continuously adding more features to make itself central to the online shopping experience, including the recent debut of a new checkout flow. Bing accounts for approximately 25% of total monthly search volume in the U.S.,

Merchant Services 300

Merchant Services Shopping Payment Services Advertising 300

Retail TouchPoints

JANUARY 28, 2022

reported during 2020, but despite soaring ecommerce adoption, online returns will remain in line with recent years at 20.8%. According to the NRF, online sales accounted for $1.05 The total rate of returns is up from the 10.6% Online returns are always higher than that of stores, as much as 3X more for some categories.

Returns 262

Returns Apparel Accounting Consumer 262

Inside Retail

FEBRUARY 22, 2024

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. She took on her most recent role, as the managing director of WooliesX, in 2017.

Supermarket 264

Supermarket Promotions Management Accounting 264

Inside Retail

APRIL 22, 2024

According to a recent Euromonitor report, while consumer food-service value nears pre-pandemic levels in 2024, dining-in at restaurants will not return to pre-pandemic level until 2028 in Asia Pacific. The rapid growth of third-party delivery apps is also encouraging more consumers to have food delivered to enjoy a meal at home.

Kiosk 147

Kiosk Fulfillment Consumer Accounting 147

Retail TouchPoints

MAY 18, 2023

Touchland analyzed data to understand consumer behaviors and found that shoppers were buying six or seven units at a time. They were often buying multiple scents at a time for themselves, their friends and their families. Ulta launched Touchland in 1,300 stores in January 2020 — and its products sold out within two weeks.

Planning 251

Planning Accounting Wholesale Consumer 251

Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. Stores can be managed with a smaller ratio of staff to customers without sacrificing customer service. Retail and hospitality industries were hit particularly hard.

Payment Services 230

Payment Services Shopping Checkout Customer Experience 230

Cisco Retail

SEPTEMBER 23, 2021

A lot can happen when you’re working hard and having fun, and I can attest to that being true at Cisco. I still remember the day I received the call offering me a role at Cisco. At the time, I was leading a large Service Provider account. My session was also selected for Cisco Live Barcelona in early 2020.

ATS 105

ATS Management Accounting Promotions 105

Retail TouchPoints

OCTOBER 4, 2021

Claire’s has filed for an IPO that would value the company at $100 million. compared to the same period in 2020 and 3.4% The themed quarterly drops are aimed at “fostering self-expression” among its core Gen Z demographic with a variety of curated jewelry and accessories in each one. Claire’s reported a net loss of $144.3

Jewelry 265

Jewelry Accessories Accounting Location 265

Retail TouchPoints

SEPTEMBER 17, 2022

Apparel and beauty companies accounted for 80.1% of users charged at least one late fee in 2021, up from 7.8% in 2020; A total of 13.7% of individual loans in 2021 saw at least some portion of the order returned, up from 12.2% of users charged at least one late fee in 2021, up from 7.8% in 2020; A total of 13.7%

Consumer 221

Consumer Payment Services Apparel Accounting 221

Retail TouchPoints

OCTOBER 18, 2021

Walmart didn’t share any details about how the offering would work or when it would launch, but Dominique Essig, VP of Conversational Commerce at Store Nº8, said that “we look forward to making this more widely available in the future” in a blog post. The post also noted that the service will be personalized to each user.

Shopping 245

Shopping Accounting Management ATS 245

Inside Retail

FEBRUARY 19, 2023

On an investor call last Wednesday, Wesfarmers CEO Rob Scott was forced to explain the $108 million loss, including $33 million in restructuring costs, that the retail conglomerate booked at its off-price online retailer, Catch, in the first half of FY23. Many of the category managers have also left, taking jobs at MyDeal, Kogan and MySale.

Management 246

Management Finance Planning Accounting 246

Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. Notably, the highest spending levels came at the beginning and end of the season. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020.

Social Commerce 289

Social Commerce Fulfillment Drop-Shipping Payment Services 289

Inside Retail

OCTOBER 5, 2023

Carrabs co-founded Ecovital Group with Stuart Munro, a chief investment officer at print production company Presfast. McGirr, previously head of ready-to-wear collections at JW Anderson, is a graduate of London fashion school Central Saint Martins and has also worked at Dries Van Noten and Uniqlo.

Outdoor 130

Outdoor Finance Accounting Accessories 130

365 Retail

NOVEMBER 1, 2021

The trend towards smartphones or smart mobile devices that function almost like smartphones will also be impressively reflected at EuroCIS from 15 to 17 February 2022 in Düsseldorf. Christian Brand, Head of Marketing at Bütema AG can confirm this development: “The trend is clearly towards smartphones,” he says.

Management 52

Management Accounting Wholesale Planning 52

Inside Retail

DECEMBER 8, 2021

The McDonald’s staff class action filed in the Federal Court by Shine Lawyers follows a 2020 finding that former employee Chiara Staines was not provided with paid 10-minute rest breaks when working shifts four hours or longer. to hold McDonald’s to account,” she said. rest breaks. well-being?of of the workers, and the?class

Fulfillment 246

Fulfillment Accounting Management ATS 246

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. O’Sullivan said at the time that the 0.5% Burlington currently operates 761 stores across the U.S.

Planning 240

Planning Location Store Operations Accounting 240

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email. Keeping Engaged Customers Engaged.

Wholesale 236

Wholesale Accounting Marketing Outdoor 236

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. Comparable sales at owned stores in the quarter were down 17% , beating expectations but showcasing the continued dampening effect of COVID-19.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

APRIL 14, 2023

Against this backdrop of economic uncertainty, consumers are finding ways to manage their budgets while also staying loyal to the brands they love. The global prepaid cards market was valued at $2.2 trillion in 2020 and is expected to reach $3.9 trillion by 2026, growing at a compound annual growth rate (CAGR) of 9.5%.

Payment Services 257

Payment Services Consumer Accounting Advertising 257

Inside Retail

SEPTEMBER 30, 2021

During her career Nettlefold has worked across many different sectors, from interior design and advertising to banking and at the age of 60, she decided to launch T-House. I simply wanted to help, not just give money, but be included at grassroot levels and create something that perpetually creates an income for these charities.

ATS 130

ATS Advertising Management Planning 130

Retail Next

FEBRUARY 11, 2020

The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains. Here are some of the most significant retail shipping trends to look for in 2020. With so many moving parts in a business, it can be hard to know where someone’s package is heading at any given moment.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

Inside Retail

OCTOBER 26, 2022

Thus, SM Prime’s revenues are derived not just from its mall business (although this accounts for just over 50 per cent of its turnover) but also from residential (high-rise, medium-rise and freestanding, about 40 per cent of company revenues) and ‘other’ businesses, which include offices, hotels and convention centres (the remaining 10 per cent).

ATS 147

ATS Outdoor Shopping Planning 147

Retail TouchPoints

NOVEMBER 3, 2021

Sodipo most recently led Product Finance and Strategy at Stripe and will bring her expertise in payments to Glossier’s Accounting and Finance teams. She also will draw upon prior experience at roles in private equity firms to help the retailer continue scaling its business. Seun Sodipo will take the CFO job in February 2022.

Finance 253

Finance Payment Services Accounting Returns 253

Retail TouchPoints

AUGUST 4, 2022

Operating around the clock at incredibly high volumes, bots are becoming more sophisticated and use the latest evasion techniques to mimic human behavior that avoids detection. Price scraping, account takeover and gift card abuse are just some of the ways bad bots impact the retail industry. What Makes a Bot ‘Bad’?

Customer Experience 266

Customer Experience Management Checkout Shopping 266

Inside Retail

APRIL 27, 2021

According to WooliesX Managing Director Amanda Bardwell, e-commerce sales at the supermarket jumped 92 per cent from July to December 2020, and now account for eight per cent of total sales. The site is expected to begin construction in 2021, with an operational launch date in 2024.

Planning 243

Planning Supermarket Fulfillment Accounting 243

Inside Retail

NOVEMBER 3, 2021

According to data from McKinsey, 76 per cent of consumers changed stores, brands or the channel through which they purchased products during 2020 – a figure that shows in stark relief what a massive change the pandemic brought upon the retail industry. However, after a period of uncertainty, the market is beginning to settle.

Accounting 264

Accounting Consumer Returns Management 264