Retail TouchPoints

NOVEMBER 24, 2020

Major shopping days like Black Friday and Cyber Monday have traditionally been big days for cybercriminals, and they will continue to follow the money in 2020. Micro-segmentation will help with device trust, while adding identity management and conditional access controls will strengthen defenses in user, application and data trust.

Management 164

Management Shopping Accounting ATS 164

Retail TouchPoints

APRIL 26, 2024

One example of this is Uncle Ben’s, which was accused of promoting racial stereotypes with the depiction of an African-American man on its packaging, prompting parent company Mars to rebrand the rice company to Ben’s Original in 2020.

Consumer 162

Consumer Accounting Promotions Shipping 162

Retail TouchPoints

OCTOBER 19, 2022

SVP and Chief Accounting Officer Michael Maher will step into the role on an interim basis while the company conducts an internal and external search for a permanent CFO. “As Maher has more than 25 years of finance and accounting experience and joined Nordstrom in 2009 as controller.

Finance 265

Finance Accounting Management ATS 265

Retail TouchPoints

DECEMBER 7, 2021

But by all accounts the overall marketplace opportunity is only expanding, with companies increasingly turning to third-party marketplaces as a way to broaden their ecommerce offering. Marketplacer launched in the U.S. earlier in 2021 and faces stiff competition from established U.S.

Accounting 291

Accounting Supermarket Marketing Management 291

Retail TouchPoints

NOVEMBER 9, 2023

million, which is a 15% increase since 2020. Identity is the new perimeter: To protect your online store from potential attacks, ensure that no account is shared, multi-factor authentication is used and that all API keys have a lifecycle. In response, 51% of organizations plan to increase cybersecurity spending this year.

Accounting 293

Accounting Shopping Planning Management 293

Inside Retail

JULY 27, 2023

McConnell told Inside Retail that the “tone at the top” matters more than people think, and that, in his experience, boards do a bad job of holding themselves accountable. A year and a half later, however, Newstead was ousted and Hosking returned as interim CEO, with the business naming Michael Ilczynski as its new CEO at the end of 2020.

Accounting 242

Accounting Returns Management Marketing 242

Inside Retail

MARCH 14, 2024

Elijah Etri, Skippy’s Fresh Frootz manager at Victoria Point, Queensland, has started a new Tiktok challenge, encouraging viewers to head into their local supermarket and check the prices of comparable produce and products. Private-label brand sales account for 18.1 Bunnings is now back in first place.

Supermarket 263

Supermarket Accounting Grocer Checkout 263

Retail TouchPoints

JANUARY 28, 2022

reported during 2020, but despite soaring ecommerce adoption, online returns will remain in line with recent years at 20.8%. According to the NRF, online sales accounted for $1.05 The total rate of returns is up from the 10.6% Online returns are always higher than that of stores, as much as 3X more for some categories. trillion in U.S.

Returns 281

Returns Apparel Accounting Consumer 281

Inside Retail

MAY 9, 2024

The UK and Europe account for 53 per cent of the brand’s wholesale business and will account for a big focus moving forward, due to strong organic growth in these markets. “We Since 2020 Rebecca Vallance’s online sales growth in Australia has increased by 52 per cent annually.

Wholesale 147

Wholesale Fashion Boutique Accounting 147

Retail TouchPoints

FEBRUARY 3, 2021

Following the fall 2020 launch of its Amazon One contactless biometric palm reader in two Amazon Go stores, the retailer has rolled out the technology to a total of eight retail locations throughout the Seattle area, according to reporting in TechCrunch and other publications.

Location 289

Location Checkout Accounting Management 289

Retail TouchPoints

JUNE 15, 2022

The big differentiator is that Google insists its aim is not make the actual sale, but rather to support product discovery: “We’re indifferent on where the shopping journey ends, where that transaction takes place,” Matt Madrigal, VP and General Manager of Merchant Shopping at Google told Retail TouchPoints in a 2021 interview.

Merchant Services 305

Merchant Services Shopping Payment Services Advertising 305

Retail TouchPoints

FEBRUARY 16, 2023

CoStar Group, a commercial real estate firm, estimates there were a record-breaking 12,200 brick-and-mortar store closures in 2020 as a result of the pandemic. Stores can be managed with a smaller ratio of staff to customers without sacrificing customer service. Retail and hospitality industries were hit particularly hard.

Payment Services 250

Payment Services Shopping Checkout Customer Experience 250

Retail TouchPoints

MAY 18, 2023

Ulta launched Touchland in 1,300 stores in January 2020 — and its products sold out within two weeks. The brand previously relied on disparate tools and software to support distinct functions, and there was little connection between its core accounting software and additional data created by operations, marketing and other teams.

Planning 267

Planning Accounting Wholesale Consumer 267

Hunton Andrews Kurth

JANUARY 27, 2022

In 2020, the company paid $9.3 In connection with this action, the FTC sent letters to 10 third party review management companies notifying them that avoiding the collection or publication of negative reviews violates the FTC Act. This is the second time Fashion Nova has entangled itself with the FTC.

Fashion 98

Fashion Accounting Marketing Advertising 98

Retail TouchPoints

SEPTEMBER 17, 2022

Apparel and beauty companies accounted for 80.1% in 2020; A total of 13.7% in 2020; and Lenders’ profit margins fell to just over 1% of the amount of the loan in 2021, down from nearly 1.3% in 2020; A total of 13.7% The CFPB also found that BNPL usage has expanded to a wider range of retailers.

Consumer 241

Consumer Payment Services Apparel Accounting 241

Retail TouchPoints

OCTOBER 4, 2021

compared to the same period in 2020 and 3.4% members accounted for half its sales in the country in the first half of fiscal 2021. Current owners Elliott Management and Monarch Alternative Capital will retain control over Claire’s following the IPO. Claire’s also will lean on its loyalty program to fuel growth.

Jewelry 275

Jewelry Accessories Accounting Location 275

Inside Retail

FEBRUARY 22, 2024

The appointment of Amanda Bardwell as Woolworths Group’s next managing director and CEO, effective September 1, marks a historic moment for the parent company of Woolworths Supermarkets and Big W, which reported nearly $65 billion in sales last financial year. She took on her most recent role, as the managing director of WooliesX, in 2017.

Supermarket 264

Supermarket Promotions Management Accounting 264

Retail TouchPoints

OCTOBER 18, 2021

The retailer had a service called Jet Black, which let high-end NYC shoppers text orders for on-demand products ranging from cosmetics to party décor, that launched in May 2018 and was shuttered in February 2020. At the time, the retailer said it would “apply these learnings from Jet Black and leverage its core capabilities within Walmart.”.

Shopping 258

Shopping Accounting Management ATS 258

365 Retail

NOVEMBER 1, 2021

The provider of real-time solutions for operations and personnel management has been part of Zebra Technologies, one of the leading manufacturers of MDE hardware, since 2020. Store or branch managers also save valuable planning time. The post Store Management: Smarter with Smartphone?

Management 52

Management Accounting Wholesale Planning 52

Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. trillion , up from $1.1 18 and Dec. 18-31 window.

Social Commerce 301

Social Commerce Fulfillment Drop-Shipping Payment Services 301

Inside Retail

APRIL 6, 2021

Businesses continued to experience a rush of online orders during 2020 as employees worked from home [and] as this trend continues into 2021 it’s important to have a solution,” said Pitney Bowes Japan, Australia and New Zealand country manager and vice president Stephen Darracott.

Shipping 259

Shipping Accounting Planning Management 259

Retail TouchPoints

JULY 12, 2021

Yet by all accounts, expanding distribution to online marketplaces has been a solid move for the company. We always try to encourage marketplace diversification ,” said Tracey Lackey, Account Manager for Party City at ChannelAdvisor in an interview with Retail TouchPoints. “ The Definition of a Pandemic Pivot. at press time.

ATS 298

ATS Advertising Consumer Accounting 298

Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. The company also reported topline results from fiscal year 2020, with total sales down 21% from fiscal 2019. “We

Planning 255

Planning Location Store Operations Accounting 255

Inside Retail

DECEMBER 8, 2021

The McDonald’s staff class action filed in the Federal Court by Shine Lawyers follows a 2020 finding that former employee Chiara Staines was not provided with paid 10-minute rest breaks when working shifts four hours or longer. to hold McDonald’s to account,” she said. rest breaks. well-being?of of the workers, and the?class

Fulfillment 246

Fulfillment Accounting Management ATS 246

Inside Retail

APRIL 22, 2024

By 2028, delivery is expected to account for 23 per cent of Asia Pacific food-service sales, compared to 21 per cent in 2023. Fazira said that food-service growth in Apac experienced its greatest impact from the pandemic in 2020, while economic challenges resulted in more prominent spending shifts in the years after. “In

Kiosk 147

Kiosk Fulfillment Consumer Accounting 147

Retail Next

FEBRUARY 11, 2020

The rise of e-commerce has encouraged businesses to rethink how they communicate with consumers and manage their supply chains. Here are some of the most significant retail shipping trends to look for in 2020. These strategies have major potential for transportation management systems. Same- or Next-Day Delivery.

Shipping 59

Shipping Drop-Shipping Payment Services Supply Chain Management 59

Inside Retail

FEBRUARY 19, 2023

Another former employee, who wished to remain anonymous, said that Wesfarmers favoured managers over doers, and when it came time to create a strategic roadmap for the future of Catch, the executive team wasn’t involved. Many of the category managers have also left, taking jobs at MyDeal, Kogan and MySale.

Management 246

Management Finance Planning Accounting 246

Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email.

Wholesale 253

Wholesale Accounting Marketing Outdoor 253

Retail TouchPoints

MAY 7, 2021

Brookfield’s flow from operations (FFO) was $125 million for the quarter, down from $309 million during the same period in 2020. The Core Retail business accounted for $108 million in FFO, compared to $195 million during the same period in 2020, with the decline attributed to lower occupancy rates.

Accounting 175

Accounting Planning Management Marketing 175

Inside Retail

OCTOBER 5, 2023

Goldberger will work directly with president and COO Clark Linstone, chief marketing officer David Luebke, SVP of store operations Terre Wellington, other leaders of Lamps Plus, and team members from Nexus Capital Management. Vulgamott used to work in accounting and finance at State Street Bank & Trust Co and Cerner Corporation.

Outdoor 130

Outdoor Finance Accounting Accessories 130

Retail TouchPoints

FEBRUARY 23, 2021

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts, by the COVID-19 pandemic. The Polaris strategy proved to be a critical enabler of our performance in 2020, allowing us to adapt and innovate with agility during the pandemic,” said Gennette.

Department Stores 211

Department Stores Returns Jewelry Apparel 211

Retail TouchPoints

APRIL 14, 2023

Against this backdrop of economic uncertainty, consumers are finding ways to manage their budgets while also staying loyal to the brands they love. trillion in 2020 and is expected to reach $3.9 outside the formal economy who do not have access to a bank account, so top-up cards make sense.

Payment Services 271

Payment Services Consumer Accounting Advertising 271

Store Growers

DECEMBER 22, 2020

Last Updated on December 22, 2020. But before we do that, it’s time to take a break and look back at 2020. In this overview, I want to give you a taste of what we’ve been up to in 2020. Top Google Ads Articles 2020. Let’s start with the top 10 articles we published during 2020.

Advertising 41

Advertising Shopping Shipping Accounting 41

Inside Retail

APRIL 27, 2021

According to WooliesX Managing Director Amanda Bardwell, e-commerce sales at the supermarket jumped 92 per cent from July to December 2020, and now account for eight per cent of total sales. The site is expected to begin construction in 2021, with an operational launch date in 2024.

Planning 243

Planning Supermarket Fulfillment Accounting 243

Inside Retail

NOVEMBER 3, 2021

According to data from McKinsey, 76 per cent of consumers changed stores, brands or the channel through which they purchased products during 2020 – a figure that shows in stark relief what a massive change the pandemic brought upon the retail industry. However, after a period of uncertainty, the market is beginning to settle.

Accounting 264

Accounting Consumer Returns Management 264

Retail TouchPoints

FEBRUARY 17, 2021

in March 2020, consumer buying behavior began shifting. The global loyalty management market stood at $2.47 He began his tenure as a Business Development Manager before becoming VP of Sales for North America, and then moved to his current role. As soon as COVID-19 and the ensuing stay-at-home orders first hit the U.S.

Target Market 242

Target Market Marketing Kiosk Promotions 242

Retail Gazette

JANUARY 15, 2024

Subscribe to Retail Gazette for free Sign up here to g et the latest news straight into your inbox each morning However, his most notable appointment was as the chief executive of Tesco between 2014 to 2020 where he led a successful turnaround of the business following an accounting scandal.

Supermarket 98

Supermarket Accounting Consumer Management 98