Retail TouchPoints

OCTOBER 29, 2020

While many stores have been closed and people are stuck at home, shoppers have turned to their devices to get the products they wanted, and that is expected to continue during the holidays. The common denominator at the core of this fraud is stolen information found and sold on underground marketplaces.

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Retail TouchPoints

JULY 21, 2023

We at Walmart+ believe that everyone should be able to enjoy all the ways a Walmart+ membership helps them save time and money, with benefits like free shipping and grocery delivery, nationwide gas discounts and video streaming with Paramount+ at no extra cost,” wrote Venessa Yates, SVP and General Manager of Walmart+ in a blog post. “We

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Retail TouchPoints

JANUARY 9, 2024

In 2020 he joined Alibaba, where he is now tasked with developing the company’s strategy and building platform-level solutions around international shipping, logistics, cross-border trade and global expansion. Post-pandemic, the focus has shifted from managing disruptions to more proactive planning around supply chain resilience.

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Retail TouchPoints

JANUARY 5, 2021

Preliminary holiday 2020 results have proven unsurprising so far: analysts expect modest year-over-year growth fueled by a massive increase in ecommerce activity across a longer-than-usual season. 24, 2020), or 2.4% However, the larger story of holiday 2020 is still being written. 11 through Dec. during the traditional Nov.

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Retail TouchPoints

APRIL 30, 2021

In 2020, Prime Day was delayed until October. The strong sales growth reflects the positive impact of the retail giant’s ongoing investments; their positive effects have outweighed the costs, according to Charlie O’Shea, VP at Moody’ s. You’ll get notes that say, ‘Hey, you’re eight stops away from your delivery,’ etc.,

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Retail TouchPoints

JANUARY 14, 2022

trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. Notably, the highest spending levels came at the beginning and end of the season. As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020.

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Retail TouchPoints

JANUARY 26, 2021

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. BOPIS (buy online, pick up in-store) took off in 2020, led by curbside pick-up (BOPAC) increasing 208% by the beginning of May. One-third think seven-day free shipping is ‘acceptable.’ on average. on average.

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Retail TouchPoints

AUGUST 16, 2022

Walmart is further enhancing the value of a Walmart+ membership with the addition of a Paramount+ Essential subscription at no extra cost. We know Walmart+ is providing members real value in their every day – from grocery shopping to filling up their tank and more,” said Chris Cracchiolo, SVP and General Manager of Walmart+ in a statement.

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Retail TouchPoints

APRIL 27, 2023

However, one sustainable investment management firm’s data indicates that ecommerce can generate 17% less greenhouse gas emissions than brick and mortar retail shopping, and other studies report similar ecommerce advantages. In 2020, 62% of consumers had made that kind of switch.

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Retail TouchPoints

APRIL 26, 2024

One example of this is Uncle Ben’s, which was accused of promoting racial stereotypes with the depiction of an African-American man on its packaging, prompting parent company Mars to rebrand the rice company to Ben’s Original in 2020. US Packaging & Wrapping is dedicated to providing superior products and services at an affordable price.

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Retail TouchPoints

DECEMBER 9, 2021

Many brands were out of stock and out of luck during the 2020 holiday season. Once goods make it off a ship, the next slowdown comes as dozens of entities with conflicts of their own work to accommodate their quick transport. The Bullwhip Effect. Diversify channels to sidestep disruptions. Consolidate to optimize transportation time.

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Inside Retail

AUGUST 22, 2021

A post-pandemic uptick in Australian e-commerce is here to stay, according to a new study conducted by order and delivery management software company ShipStation. As shown in the study, Australian consumers have consistently reported lower spending hesitancy on e-commerce platforms since 2020 as a result of Covid-19. “In

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Retail TouchPoints

NOVEMBER 18, 2021

Last year, COVID-19 lockdowns that restricted shopping at brick-and-mortar stores sent shoppers online. Americans spent more money online during the 2020 holiday season than previously, with revenues growing 32% year-over-year and exceeding $188.2 Optimized supply chain management to avoid stockouts and overstocking.

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365 Retail

AUGUST 4, 2021

Claire Webb from Advanced Supply Chain Group looks at why playing a waiting game won’t help retailers beat soaring shipping costs. Many retailers are looking to protect margins against rapidly rising shipping costs. The factors have triggered a long-running period of disruption and caused shipping costs to escalate.

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Retail TouchPoints

JUNE 11, 2020

As state and local jurisdictions embark on the balancing act of pacing economic recovery with reopening steps, while at the same time being vigilant for renewed virus flare-ups, profound uncertainty will continue to prevail while consumer confidence suffers. Cheryl Sullivan is President of DemandTec by Acoustic.

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Retail TouchPoints

NOVEMBER 4, 2022

Products are typically housed in centralized distribution centers, waiting to be deployed rapidly at a moment’s notice to potentially any address in the world. Global ecommerce sales are set to top $5 billion this year and parcel volumes are expected to swell to 175 million parcels shipped. Luckily for them, they don’t have to be.

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Retail TouchPoints

MARCH 24, 2022

The cost of returns keeps ecommerce operators awake at night — so much so that some large retailers have adopted a “just keep it” policy towards certain purchases, opting to issue a refund without asking for the merchandise back (a trend that may prove unsustainable for both margins and the environment if consumers come to expect it).

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Retail TouchPoints

SEPTEMBER 30, 2021

Beginning in October, online shoppers of Happy Returns’ merchant partners — including retailers such as Levi’s , Steve Madden , Dressbarn and Olive —can return products in person at Staples retail locations for an immediate refund or exchange, without a box or label. ” PayPal acquired Happy Returns in May.

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Retail TouchPoints

MARCH 2, 2021

The retailer has been pushing to make its stores more flexible during the pandemic, including the December 2020 move when Best Buy launched a four-store pilot in Minneapolis that reduced shoppable areas so the stores could better operate as fulfillment hubs. in fiscal 2020, well above the 17% growth experienced in 2019.

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Retail TouchPoints

MARCH 11, 2021

The dramatic increase in ecommerce volume triggered by the pandemic increased many retailers’ topline revenues, but many are finding it difficult to contain the costs of new types of order fulfillment such as BOPIS, ship-from-store and curbside pickup, according to a report from Incisiv , commissioned by Manhattan Associates Inc.

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Retail TouchPoints

NOVEMBER 4, 2021

Inflation is driving up shopping prices as we head into the holiday season, a time when many people already feel pressured to go all out on gifts for family and friends,” said Colleen McCreary, consumer financial advocate and Chief People Officer at Credit Karma in an interview with Retail TouchPoints. said Pandya. “

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VMS

APRIL 23, 2021

(PRESS RELEASE) SARASOTA, FL – All Point, a specialty retail IT solutions company, has announced its Managed Retail Commerce offering, a new service that helps maximize the potential of unified commerce for retailers. Our Managed Retail Commerce model allowed our clients to quickly pivot from in-store to on-line almost immediately.

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Retail TouchPoints

JUNE 8, 2021

Walmart is aggressively expanding its healthcare offerings through the new Walmart+ Rx for less program, which will offer paid Walmart+ members select medications at no cost and discounts of up to 85% on thousands of additional prescription items. The new program is administered by MedImpact , a pharmacy benefits management company.

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Inside Retail

NOVEMBER 9, 2021

The disclosures come amid a massive shipping logjam that is driving up costs and forcing companies to rethink their globe-spanning supply chains and low-cost manufacturing hubs in Asia. In 2020, exports totaled $17 billion. million) in the first half of 2021, which was higher than for all of 2020. per cent from 2020 and even 8.8

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A1 Retail

JANUARY 10, 2023

Speakers from John Lewis, HelloFresh, Shopify and Amazon Shipping are on the agenda for 7 February in London. For the first time since 2020, TDC will be live and in-person as ecommerce leaders gather to discuss the most pressing challenges facing the industry in the year ahead. Andrew Norman, General Manager at Metapack.

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Inside Retail

JULY 20, 2021

We are forgotten and taken for granted,” he says of the plight facing tens of thousands of seafarers like him, stranded at sea as the Delta variant of the coronavirus wreaks havoc on shore. He was speaking to Reuters from the Pacific Ocean as his ship now heads to Australia. People don’t know how their supermarkets are stocked up.”.

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365 Retail

SEPTEMBER 12, 2022

Experts from Mars, Trinny London and Dr. Martens are some of the global range of speakers at IR X @ DTX+UCX taking place on 12 & 13 October. Replatforming is one of the issues discussed – a process that can strike fear into the heart of any e-commerce manager. IRX @ DTX+UCX takes place on 12 & 13 October at ExCeL London.

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Retail TouchPoints

JUNE 2, 2021

The pandemic put pressure on every retailer’s website, but GNC faced a unique obstacle: the company had rolled out a revamped ecommerce site in January 2020, just in time for social distancing and lockdowns to cause a massive shift toward online ordering. Because we were only 60 days in, there was instability with the site,” said Hamby.

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Store Growers

DECEMBER 22, 2020

Last Updated on December 22, 2020. Those early conversations about stock levels or shipping back in August are now far behind us, and the numbers have been put on the board. It’s been a rollercoaster year but, at least financially, has been very good to those of us that have gambled their careers on ecommerce.

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Retail Focus

FEBRUARY 17, 2022

Californian lifestyle fashion brand, Pacsun , doubled its ship completes by better anticipating online demand and intelligently leveraging its stores as ecommerce fulfilment centres, partnering with antuit.ai , a leader in AI-powered SaaS solutions for consumer products and retail insights and now part of Zebra Technologies.

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Retail TouchPoints

FEBRUARY 4, 2021

Amazon placed an order for 100,000 electric vans from Rivian in August 2020, and the first part of the fleet will begin making deliveries in 15 cities over the course of 2021, starting with Los Angeles. By 2020, ML tools changed the packaging mix significantly, reducing the use of boxes from 69% to 42% of items.

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Retail TouchPoints

FEBRUARY 22, 2021

The mass store closures prompted by COVID-19 in spring 2020 could have spelled disaster for equestrian specialty brand Kerrits , which had operated as a wholesale-only business for over 25 years. The growth from April (2020) was exponential for overall revenue for the business and revenue from email. Keeping Engaged Customers Engaged.

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Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. It’s not just possible but inevitable that retailers can thrive on Amazon and compete with it at the same time. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it.

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Retail TouchPoints

DECEMBER 6, 2021

Home furnishing brand Cloth & Company is working with 3D asset creation and management provider All3D to help even small retailers and designers overcome this challenge through the creation of virtual showrooms using 3D rendering software. I can see what it looks like from a human eye or from the camera as well.

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Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. Brands need to take a serious look at some of our deeply held beliefs about marketplaces,” said Hinek.

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Retail TouchPoints

NOVEMBER 30, 2020

The 2020 ecommerce holiday shopping and shipping season is expected to eclipse years past. Winter elements have historically been unkind to packages, which as a side note is why shipping insurance is a good idea during the winter. Brick-and-mortar sales — which will account for 81.2% of total U.S. this year by two full years.

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Inside Retail

JULY 1, 2021

Perhaps one of the biggest buzzwords of 2020 was ‘omnichannel’, as it became increasingly clear to retailers that they needed to offer customers more options on how and where they want to shop, whether it’s offering ship-from-store, click-and-collect, view instore inventory online or reserve-in-store.

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