Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. But when it came to alternative payments, BNPL was the star.

Social Commerce 289

Social Commerce Fulfillment Drop-Shipping Payment Services 289

Retail TouchPoints

OCTOBER 4, 2021

Flexible Payments Will Gain Further Ground. Flexible payments are continuing to gain steam, particularly among younger generations. A survey by Klarna found that 75% of Gen Z, 76% of millennials and 60% of Gen X are looking for more flexible payment options. And the number-one prediction for holiday 2021: 1.

Merchant Services 314

Merchant Services Payment Services Fulfillment Promotions 314

Retail TouchPoints

MARCH 10, 2021

It’s estimated that these figures will continue to rise gradually in 2021, due to the ongoing prevention methods put in place internationally along with the changes in consumer spending habits. According to a study from Digital 2020 , 47% of users have seen a significant increase in the time they spend shopping online.

Payment Services 277

Payment Services Promotions Shopping Marketing 277

Retail TouchPoints

APRIL 10, 2024

Since 2020, the global economy has sat on pins and needles as the fallout from COVID-19 rippled through 2021, 2022 and 2023. By itself, living paycheck to paycheck with a couple of kids, a mortgage and a car payment or two is no small task. But the resilience of the American consumer prevented an all-out economic disaster.

Payment Services 241

Payment Services Consumer Operating Expenses Promotions 241

Retail TouchPoints

AUGUST 17, 2022

On one hand, ecommerce automation saves a ton of time compared to manual ways of executing an operation. On another, it may even enable a nonexistent infeasible process, i.e. a process that’s unthinkable in a manual way but can provide an unprecedented growth opportunity to companies when automated. in 2019 to 14.9%

Payment Services 361

Payment Services Advertising Returns Checkout 361

Retail TouchPoints

JULY 23, 2020

For the time being, however, 96% of the retailer’s approximately 1,400 stores — operating under the Men’s Warehouse , Jos. Bank , Moores Clothing for Men and K&G brands — have returned to operation after closing due to the pandemic. Ulta currently operates 1,264 stores. and enter the Canadian market in mid-2021.

Location 147

Location Payment Services Planning Store Operations 147

Inside Retail

OCTOBER 27, 2022

Customers should be empowered to get an actual choice between data being stored and potentially losing some of the comfort and functionality of digital services,” he noted. Increasing fines might increase compliance, but it will not fundamentally improve the state of the art. per cent from 2021. . million in 2020 to US$1.27

Payment Services 264

Payment Services Consumer ATS 264

Retail TouchPoints

APRIL 21, 2021

The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% ecommerce share in 2020, up from 23.7% The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021.

Merchant Services 293

Merchant Services Payment Services Checkout Accounting 293

Retail TouchPoints

FEBRUARY 25, 2022

In conjunction with the upcoming National Consumer Protection Week, the Retail Gift Card Association (RGCA) is promoting a public service announcement to inform consumers about steps toward secure use. At the beginning of the 2021 holiday shopping season, gift-card purchases experienced a surge in demand. Postal Service.

Promotions 241

Promotions Consumer Payment Services Shopping 241

Retail TouchPoints

SEPTEMBER 17, 2022

The bureau also released the Buy Now, Pay Later: Market Trends and Consumer Impacts report, which found that Affirm, Afterpay, Klarna, PayPal and Zip together provided 180 million loans totaling over $24 billion in 2021, a near tenfold increase from 2019. of users charged at least one late fee in 2021, up from 7.8%

Consumer 221

Consumer Payment Services Apparel Accounting 221

Secure Retail

DECEMBER 8, 2020

We would like to give all of our customers advance notice of Secure Retail’s Christmas and New Year Holiday for 2020-2021. Please note the revised opening times for our Main Sales Office and our Support Services for this period. We would like to take this opportunity to wish you all a Merry Christmas and prosperous 2021.

Payment Services 52

Payment Services Management 52

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. This enables Instacart to expedite deliveries for Fairway Now, particularly during peak in-store hours.

Marketing 221

Marketing Payment Services Supermarket Location 221

Retail TouchPoints

JULY 22, 2021

In this article, we take a look at the key risks that may be faced by retail businesses in 2021 but also through the next decade. This has increased e-commerce’s share of global retail to 17% in 2020, up from 14% in 2019. More data processed gives way to more possibilities of data breaches. The lingering impact of COVID-19.

Payment Services 305

Payment Services Consumer Customer Experience Accounting 305

Retail TouchPoints

JUNE 15, 2022

based online sellers” are reportedly participating in the beta test of Buy Direct, but a source told Business Insider that Microsoft hopes the service will drive $25 million in gross merchandising value (GMV) by fiscal 2023, which ends June 30, 2023. At the moment a “ couple hundred U.S.-based

Merchant Services 300

Merchant Services Shopping Payment Services Advertising 300

Retail TouchPoints

AUGUST 11, 2022

Amazon ’s One palm scanner payment technology will reportedly expand to more than 65 Whole Foods stores in California, according to TechCrunch and other media outlets. Amazon One was launched in Amazon Go stores in 2020 and early 2021 before expanding to an Amazon Fresh supermarket later that year.

Payment Services 257

Payment Services Supermarket Fashion Customer Experience 257

Retail TouchPoints

MAY 24, 2021

In another sign of the global growth of buy now, pay later services, Zip Co Ltd. These latest acquisitions follow Zip’s purchase of Quadpay in September 2020. million , with the deal expected to close in Q4 2021. will purchase the European BNPL provider Twisto and the UAE-based Spotii Holdings Ltd.

Merchant Services 249

Merchant Services Payment Services Fulfillment Planning 249

Retail TouchPoints

JANUARY 26, 2022

Merchants in particular had to quickly shift from in-store sales to online and learn how to accept payments digitally. Concurrently, the summer of 2020 brought the highest number of new business applications in the past 15 years, and this trend has continued, with Americans filing a record 1.4 Thankfully, there is a better way.

Merchant Services 259

Merchant Services Payment Services Shipping Accounting 259

Retail TouchPoints

JULY 14, 2021

Ap p le will reportedly team up with Goldman Sachs to launch its own buy now, pay later (BNPL) platform that lets shoppers make Apple Pay payments in installments, according to Bloomberg News. Apple plans to make Apple Pay Later available both in-store and online, a nod to the growing cross-channel popularity of BNPL services.

Payment Services 299

Payment Services Planning Accounting Marketing 299

Inside Retail

DECEMBER 14, 2021

Buy now, pay later (BNPL) companies were among the stock market darlings of 2020 – and nowhere more than in Australia, the birthplace of pioneering companies Afterpay and Zip Co. But if you took a punt and bought shares in any of them over 2021, there’s a good chance you’ve lost money. Credit services have been around for decades.

Merchant Services 130

Merchant Services Payment Services Finance Marketing 130

Retail TouchPoints

FEBRUARY 11, 2021

of retail sales in China will come from ecommerce in 2021. It will also represent a big jump compared to 2020, when ecommerce accounted for 44.8% of all retail sales in 2021, while in the U.S. New research from eMarketer predicts that 52.1% of the country’s total. ecommerce is projected to make up 15%.

Payment Services 182

Payment Services Accounting Shopping ATS 182

Inside Retail

APRIL 11, 2021

As we all now know, there was a step change in consumer behaviour towards digital and online in 2020. In theory, 2020 should have been a painful year for retailers. This program was set to run until the end of September 2020, later extended to the end of March 2021, albeit with changes to eligibility and rates.

Payment Services 130

Payment Services Consumer Management Returns 130

Retail TouchPoints

MARCH 2, 2021

Macy’s has announced a series of changes to its senior leadership team, including the elimination of the Chief Operations Officer role, as it moves forward with its “Polaris” omnichannel transformation strategy. Miller also has held leadership roles at global payments processing firm First Data Corporation, TD Ameritrade and The U.S.

Payment Services 289

Payment Services Department Stores Planning Location 289

Retail TouchPoints

APRIL 30, 2021

In March 2020, the retail (and general economic) situation looked dire, with lockdowns shuttering stores across the U.S. Cut to March 2021 — a second stimulus package, the American Rescue Plan (ARP), is signed into law, and online spending surges to record-breaking heights. Trillion in 2021. What a difference a year can make.

Consumer 203

Consumer Jewelry Planning Payment Services 203

Inside Retail

SEPTEMBER 11, 2021

Here, we chat with Missfresh about how the DMWs operate, how it’s digitalising fresh markets and its plans for the future. We also own our user acquisition channels and after-sales services, which ensures the best products and services being delivered to our customers. In June, the brand went public on the NASDAQ.

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Retail TouchPoints

MARCH 24, 2021

A year of quick pivots for the retail industry, 2020 required brands to rapidly adjust their spaces to account for social distancing and the safety measures of consumers, staff and everyone in between. In order to lean into creating safer environments, we saw the rise of flexible fulfillment and contactless payments.

Payment Services 260

Payment Services Fulfillment Consumer Returns 260

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. You get your CSAT by asking customers directly how satisfied they are with the product or service. Evaluating 2020 Metrics and Planning for 2021.

Payment Services 149

Payment Services Promotions Shipping Planning 149

Retail Focus

JANUARY 6, 2022

Today, cybersecurity is more important than ever, especially because 1 in 8 UK retail stores have suffered cyber attacks in 2020 and 2021, with 28% being small businesses that experienced a data breach. It is very unlikely that a shop owner won’t accept card payments. Tips for Retail Businesses to Avoid Risks.

Payment Services 130

Payment Services Management Shopping ATS 130

Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019.

Consumer 262

Consumer Merchant Services Payment Services Drop-Shipping 262

Retail TouchPoints

APRIL 13, 2021

The 2021 Connected Consumer Series reflected the challenges retail (and society as a whole) have faced during the past year, but also the growing sense of optimism that is taking hold this year. 5 Social Advertising Trends for Retailers to Know in 2021: Featuring Under Armour. Retail CX Trends 2021: New CX for a New World.

Consumer 139

Consumer Payment Services Fulfillment Advertising 139

A1 Retail

NOVEMBER 18, 2021

Barclaycard Payments’ data shows quarterly SME transactions have risen by 38.1 The quarterly SME Barometer combines billions of merchant transactions, processed by Barclaycard Payments, with research data to provide an in-depth look at the UK SME economy . Year-on-year payments volumes are also showing strong growth – up 21.9

Merchant Services 75

Merchant Services Payment Services Consumer Shopping 75

Retail TouchPoints

NOVEMBER 30, 2021

“It’s the first time we’ve enabled a business customer to use their own app to manage store entry, exit, receipts and payments for shoppers,” Kumar added. Amazon announced that it would make its JWO technology available to other retailers in March 2020 , and deployed the technology at an Amazon Fresh store in June 2021.

Checkout 264

Checkout Payment Services Supermarket Customer Experience 264

Retail TouchPoints

NOVEMBER 14, 2022

American Dream missed a payment of $8.8 1, 2022, and the balance in the reserve account previously used to make payments on the loans is $862.12. However, the missed payment didn’t constitute a default nor did it require the megamall to pay back the $287 million loan it was for. million on Aug.

Payment Services 233

Payment Services Finance Accounting Shopping 233

Cisco Retail

AUGUST 11, 2021

2 Applications and services are disaggregated and distributed across a myriad of private and public cloud and edge environments. The future demands the advanced use of data and artificial intelligence to help accelerate and automate operations in this increasingly complex world. 1 The Internet has become the new network core.

Payment Services 145

Payment Services Planning Management Marketing 145

Retail TouchPoints

APRIL 6, 2022

Mall operator Unibail-Rodamco-Westfield SE (URW) is reportedly looking to divest most of its U.S. The plan, which was first announced in February 2021, may end up seeing a loss on the $14 billion it spent four years ago to acquire some of the country’s top-performing malls. URW valued its U.S. portfolio at $13.2 URW valued its U.S.

Payment Services 261

Payment Services Department Stores Advertising Planning 261

Nvidia

JANUARY 27, 2022

From the largest firms trading on Wall Street to banks providing customers with fraud protection to fintechs recommending best-fit products to consumers, AI is driving innovation across the financial services industry. AI for underwriting increased fourfold, from 3 percent penetration in 2021 to 12 percent this year.

Payment Services 95

Payment Services Planning Customer Experience Management 95

Retail TouchPoints

JULY 10, 2023

That crackdown began in November 2020 when regulators forced Ant Group to cancel its widely anticipated IPO , which would have been the biggest in history, just days before launch. Then, in April 2021, Alibaba was fined a record 18 billion yuan (approximately $2.75

Payment Services 231

Payment Services Planning Consumer Marketing 231

Inside Retail

AUGUST 2, 2022

In its latest figures, the Australian Cyber Security Centre says that self-reported losses from cybercrime in Australia totalled $33 billion in the 2020-21 financial year. This is particularly true for card-not-present fraud, which accounts for the vast majority of issues, and increased by 12 per cent in the year to 30 June 2021. .

Merchant Services 147

Merchant Services Payment Services Accounting Management 147