Retail TouchPoints

DECEMBER 31, 2020

2020 has been an exceptional year for the retail sector, with all businesses having to rapidly adapt in some way or another. These are our predictions for retail in 2021. Accepting that this “cocooning” is a permanent shift is an important first step for success in 2021. Consumer Behavior has Changed for Good.

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Retail Gazette

SEPTEMBER 17, 2023

The 12,500 jobs at risk from Wilko’s collapse is set to take the number of job losses on the high street to more than 100,000 since 2020, according to new figures from the Centre for Retail Research. Some 24,179 jobs were lost in 2021 and 53,364 jobs were aced in 2020 when the pandemic took its toll.

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Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. higher than 2020’s, although it was not yet back up to 2019 levels (Black Friday 2021 was down 28.3% million shoppers in 2020.

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Retail TouchPoints

MARCH 22, 2021

Sales declined at Williams-Sonoma in Q1 2020 due to the initial lockdown, but the following three quarters generated positive sales growth. Revenue in Q4 2020, which ended Jan. 31, 2021, reached $2.3 Williams-Sonoma drove 45% online growth during fiscal 2020, which offset a 24% drop in in-person sales. billion , up 25.7%

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Retail TouchPoints

AUGUST 18, 2021

The biggest standout was Target’s same-day digital services, which grew nearly 55% in 2021 on top of the 270% growth posted in 2020. compared to 2020. in Q2 2021, maintaining some of the momentum from the 24.3% growth experienced in Q2 2020. Digital comparable sales grew 10% , following 195% growth in 2020.

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Retail TouchPoints

JUNE 2, 2021

Prime Day 2021 will officially span June 21 and 22, featuring more than 2 million deals across categories including fashion, electronics, toys, home décor and automotive. A total of 300,000 small businesses are eligible for the Spend $10, Get $10 Promotion, more than twice as many as in 2020.

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Retail Focus

OCTOBER 4, 2021

to plan and prepare for festive moments with decorations to dream of, echoing the store’s theme for 2021: A Christmas of Dream. Searches for ‘beauty advent calendar’ are +106% on 2020 and sales of food advent calendars are already +1226%. The post Selfridges launch 2021 Christmas shop appeared first on Retail Focus - Retail Design.

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Retail TouchPoints

JULY 26, 2021

The holiday season is rapidly approaching, and many of the challenges retailers have been grappling with from late 2020 through today will be felt in full force — including an expected $223 billion in added costs due to freight, manufacturing and labor. Rising Costs Will Reverberate from Suppliers to Retailers to Consumers.

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Retail TouchPoints

JANUARY 8, 2021

4, 2021, a 23% rise from the highest volume return period in the 2019 peak-season cycle, according to Freight Waves. A follow-up survey in October 2020 found that 60% of consumers had started using shipping companies to return items. UPS expects to handle 8.75 million returns during the week of Jan.

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Retail TouchPoints

JANUARY 14, 2022

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 trillion in 2020, while U.S. Additionally, total order count was up almost 10.45% from holiday 2020 levels, according to data from Klaviyo. trillion , up from $1.1 18 and Dec.

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Retail TouchPoints

AUGUST 30, 2021

Retail rode strong into Q2 2021 as shoppers returned to stores even as digital sales remained elevated. in Q2 2021 while its digital comparable sales grew 10% , building on the 195% growth achieved in 2020. Target’s Store-Based Fulfillment Model Drives Convenience. Target’s physical comparable sales grew 8.9%

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Retail TouchPoints

JULY 21, 2020

store, and it plans to open 70 more brick-and-mortar locations in 2020. In 2021, Aldi plans to open stores in its 38th state, Louisiana, and will break ground on a new regional headquarters and distribution center located in Loxley, Ala. The new DC also will support Aldi stores in southern Alabama and the Florida Panhandle.

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Retail TouchPoints

MARCH 3, 2021

Online grocery boomed last year, becoming one of the fastest-growing ecommerce segments, according to Barrons : online grocery sales grew 60% YoY in 2020. Instacart was a key player in this rapid evolution, adding more than 200 new retailers in 2020 including Walmart , 7-Eleven and Family Dollar.

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Retail TouchPoints

JANUARY 10, 2022

Retailers pulled off a successful 2021 holiday season despite the challenges posed by the omicron variant and ongoing supply chain issues. 24, 2021, according to data from Mastercard. 21, 2021, through Jan. drop in 2020. 21, 2021, through Jan. drop in 2020. “It’s Overall sales were up 8.5%

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Retail TouchPoints

APRIL 30, 2021

Amazon topped both its own and experts’ Q1 2021 expectations, with 44% year-over-year sales growth and $108.5 The retailer expects its momentum to carry over into Q2 2021, with sales hitting anywhere from $110 billion to $116 billion. In 2020, Prime Day was delayed until October. billion in total sales. Total sales rose 45.2%

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Retail TouchPoints

MARCH 1, 2021

It’s all part of Sephora’s larger omnichannel strategy, which also includes the debut this week of a buy online, pick up in-store (BOPIS) offering that will be available at all freestanding stores by April 2021. The retailers plan to expand the concept to at least 850 stores by 2023.

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Inside Retail

OCTOBER 19, 2021

per cent, since it was cycling on top of a lockdown period of 2020. The post 2021’s Christmas period will be make-or-break for retail: ARA appeared first on Inside Retail. Sales in NSW fell 10 per cent, while the ACT saw sales plummet 33.2 per cent compared to the same time last year. However, Victoria saw sales jump 7.9

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Retail TouchPoints

APRIL 23, 2021

The 2021 class of impressive leaders is comprised of founders, CEOs, creative directors, design managers, marketing executives, ecommerce gurus, VPs and many more changemakers rewriting the rules of retail in unique and exciting ways. Lauren Bayton , Director , Creative Presentation, Ralph Lauren.

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Retail TouchPoints

APRIL 2, 2021

Kroger outlined plans to deliver total shareholder returns of 8% to 10% in 2021 at its virtual Investor Day, held March 31, 2021. In 2020 alone, driven largely by COVID-19, digital sales doubled , as did the number of households using Kroger’s network of digital offerings. on March 22.

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Retail TouchPoints

OCTOBER 4, 2021

The holiday 2020 surge in ecommerce caused digital headaches as shoppers contended with slow or unresponsive web sites, and retailers can’t afford a repeat in 2021. And the number-one prediction for holiday 2021: 1. Shoppers Will Have no Patience for Bad Site Experiences. Black Friday Will be the Day of BOPIS.

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Retail TouchPoints

MAY 12, 2021

While certain ecommerce verticals saw mind-boggling sales increases in 2020, luxury goods, including jewelry, enjoyed more modest revenue boosts, according to Signifyd Ecommerce Pulse data. Upscale jewelry designer Gorjana, for example, saw 300% growth in 2020, with a 400% monthly increase in sales between April and May 2020 alone.

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Retail TouchPoints

JUNE 24, 2021

Prime Day 2021 sales grew relatively modestly compared to last year’s Prime Day, up 6.1% Overall ecommerce spending fell 1% compared to Prime Day 2020, according to data from Salesforce. This figure is more than 2X the amount spent during the leadup to Prime Day 2020. CPC in 2020, according to data from CommerceIQ.

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Retail TouchPoints

APRIL 26, 2021

Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. The February 2021 edition of the Insights Study found just 8% of participants saying they shopped for groceries exclusively online.

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Retail TouchPoints

APRIL 30, 2021

In March 2020, the retail (and general economic) situation looked dire, with lockdowns shuttering stores across the U.S. Cut to March 2021 — a second stimulus package, the American Rescue Plan (ARP), is signed into law, and online spending surges to record-breaking heights. Trillion in 2021. What a difference a year can make.

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Retail TouchPoints

JANUARY 19, 2021

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. Let’s review the biggest trends of the 2020 season — including takeaways for retailers to engage staff, delight customers and demonstrate resilience in the year ahead.

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Retail TouchPoints

MARCH 5, 2021

In reporting its Q4 2020 results, Burlington said industry-wide store closures had presented a significant opportunity for the off-price chain as it begins rolling out a new, smaller store format. 30, 2021, total sales increased 4% to $2.3 Burlington currently operates 761 stores across the U.S. For the 13 weeks ended Jan.

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Retail TouchPoints

MARCH 8, 2021

These new locations are part of the company’s plans to add approximately 60 new stores — 40 Ross and 20 dd’s DISCOUNTS locations — during fiscal 2021, which runs through January 2022. . billion in revenue for fiscal 2020. The off-price apparel and home fashion retailer reported $12.5 ”

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Intelligence Node

JANUARY 25, 2021

2020 was a whirlwind of a year not just for the global population, but for businesses too. The post Preparing for 2021: Retail Trends & Shopper Expectations to Watch Out For appeared first on Blog. The eCommerce landscape saw a major change, the likes of which were never seen before.

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Retail TouchPoints

JANUARY 11, 2021

Even with new vaccines potentially coming on the market in the months ahead, it’s likely the trends we’ve seen in 2020 will continue into 2021. Real-time data is the key for 2021. While 2020 proved to be a nearly impossible year to forecast, the ongoing challenges created by COVID-19 will certainly continue into the coming year.

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Retail Wire

DECEMBER 23, 2021

According to tracking by Coresight Research, for the first time in five years, retail store openings and closings may have reached equilibrium in 2021. In recent years, retail chains have been purging underperforming stores, especially in 2020 when operators rushed to cut costs in response to the rages of the pandemic.

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Retail TouchPoints

JANUARY 15, 2021

The first-ever all-digital CES 2021 welcomed 2,000 exhibitors that unveiled next-gen innovations across a variety of sectors, including almost 700 startups from 37 countries. New companies exhibiting at CES 2021 included ASUS, BioIntelliSense, Bose, Sono Motors and Volvo Penta.

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Retail TouchPoints

APRIL 5, 2021

According to McKinsey’s 2020 Global Payments Report , a drop of four to five percentage points in the share of global cash transactions was forecast for the end of 2020. So after a year of such rapid transformation, what can we expect to see in 2021? Installment Payments are Changing Mindsets on Credit.

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Retail TouchPoints

JUNE 10, 2021

Retail sales for 2021 are now expected to grow between 10.5% growth that was projected in February 2021, though some analysts cautioned that different retail segments, at different times of the year, would see their own ups and downs. Additionally, some analysts cautioned that growth could cool down later in 2021.

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Secure Retail

DECEMBER 8, 2020

We would like to give all of our customers advance notice of Secure Retail’s Christmas and New Year Holiday for 2020-2021. We would like to take this opportunity to wish you all a Merry Christmas and prosperous 2021. We thank you for your custom and support throughout 2020, we appreciate your business during this difficult year.

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Retail TouchPoints

MAY 14, 2021

ROI for online advertising benefited from the shift to ecommerce in 2020, as well as the increasingly granular targeting capabilities offered by the biggest players in the space, according to the Sidecar 2021 Benchmark Report. I think that we’ve continued to see that in 2021.

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Retail TouchPoints

DECEMBER 17, 2020

Due to the ongoing COVID-19 pandemic and associated government restrictions and limitations on large gatherings and travel restrictions, both domestically and internationally, retailX has made the decision to postpone its annual face-to-face event to August 2021.

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Retail TouchPoints

FEBRUARY 23, 2021

In pure COVID-19 nature, brands across the retail industry underwent a rapid transition to the digital-first space during 2020; and a lot of first-time online shoppers were activated. Entering 2021, retailers are still looking to beef up their ecommerce strategy to get this trend to stick. Corinne Demadis is the VP, U.S.

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