Retail TouchPoints

FEBRUARY 15, 2022

Outfits like GoPuff, Gorillas and 1520 took the grocery market by storm in 2021, offering a limited menu of consumables, delivered to your door in an incredible 30 minutes or less (and commanding multi-billion dollar valuations in the process.) Ultra-rapid grocery delivery will gain further influence.

Grocer 305

Grocer Payment Services Checkout Value Offer 305

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

Planning 130

Planning Beauty and Health Payment Services Checkout 130

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. These companies, like Shipbob and Flexport, streamline operations and make ecommerce more accessible for brands.

Merchant Services 210

Merchant Services Payment Services Fulfillment Shipping 210

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

A1 Retail

JULY 2, 2021

The global ecommerce market is expected to continue to grow in 2021, illustrating that there is a strong a market for cross-border ecommerce. This trend is fueled by online shoppers willing to purchase goods outside of their country’s borders, so long as the process is smooth, and reliable. Compliance is Key.

Payment Services 98

Payment Services Checkout Shipping Consumer 98

Inside Retail

JUNE 13, 2023

We speak with Yoox Net-a-Porter’s APAC general manager Natalie Lee about the resilience of luxury spending amidst an economic downturn, the importance of localisation, personalisation and incredible customer service, and how the company is using technology to improve the way it operates. How do you plan to leverage them?

Merchant Services 245

Merchant Services Payment Services Fashion Customer Experience 245

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Inside Retail

JULY 6, 2021

The unprecedented disruptions of 2020 unravelled retail assumptions and exemplified retailers’ resilience in the face of drastically changed customer demands. So, what’s in store for retail in 2021 and beyond? Indeed, 79 per cent of consumers say that the customer experience is as important as a brand’s products and services.

Retail Trends 236

Retail Trends Payment Services Promotions Returns 236

Retail TouchPoints

DECEMBER 30, 2021

In 2020, consumers spent approximately $630 billion on online shopping, and merchants lost $12 billion to fraud. Account takeover fraud, which is driven by impostor scams, increased by 50%, with no signs of slowing down in 2021. Federal data indicates that impostor scams and ecommerce fraud topped the list.

Merchant Services 258

Merchant Services Accounting Payment Services Returns 258

Independent Retailer

SEPTEMBER 2, 2021

2020 may have thrown us all for a loop, but consumers are excited to get out there and do their gift shopping in person. Independent Retailer has put together a survival guide to help indie retailers navigate the 2021 holiday season — Black Friday, Cyber Monday, Christmas, and everything in between. In the U.S.,

Jewelry 101

Jewelry Checkout Shopping Consumer 101

Retail TouchPoints

AUGUST 5, 2022

Online fraud cost digital commerce merchants $27 billion in 2021 , so it’s no surprise that retailers have redoubled their focus on eliminating these threats. Traditional retailers with digital commerce operations compete head-to-head with online retailers for demanding customers. Holding on to customers is a high priority.

Merchant Services 241

Merchant Services Returns Shipping Payment Services 241

Inside Retail

JUNE 29, 2022

Still, it was trailing Lazada in its home country of Singapore, as well as in the Philippines, Malaysia and Thailand – four of the key Southeast Asian markets in which it was operating. Its revenue growth hit 160 per cent in 2020 and 136 per cent in 2021, which translated into an increase in dollar terms from US$835 million to US$5.1

Beauty and Health 130

Beauty and Health Payment Services Advertising Shipping 130

A1 Retail

JANUARY 19, 2022

Buy now, pay later (BNPL) transactions increased nearly 30 percent during the 2021 holiday period. The data showed that BNPL transactions peaked more than 43 percent in October as shoppers began their 2021 holiday shopping early. Within October 2021, a peak at 99 percent was recorded compared to the same period in 2020.

Merchant Services 40

Merchant Services Shopping Payment Services Consumer 40

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

Payment Services 252

Payment Services Fulfillment Location Shipping 252

Small Biz Trends

JUNE 5, 2022

The recent ‘lunchflation’ trend has been confirmed to be real by new research undertaken by payment provider Square. The running costs for restaurants and eateries have risen due to a variety of reasons, such as supply chains issues and shipping restrictions around the world. in March 2021 to $10.32 on average.

Payment Services 136

Payment Services Inventory Management Shipping Returns 136

Inside Retail

MARCH 27, 2022

While the platform’s revenue plunged to almost zero in 2020 due to weddings and other events being cancelled, demand has surged back in recent months, and transaction levels this month are almost triple what they were in March 2019. Designerex is also trialling a three-hour delivery offering with last-mile delivery service Drive Yello. .

Fashion 130

Fashion Fast Fashion Payment Services Shipping 130

Hunton Andrews Kurth

MARCH 22, 2021

1182 (“AB 1182”), which was introduced on February 18, 2021, would impose strict products liability on online retailers who (1) communicate offers of sale and (2) facilitate payment between a third-party seller and a purchaser, even if the online retailer never takes physical possession of the product. Assembly Bill No.

Payment Services 52

Payment Services Advertising Shipping ATS 52

365 Retail

NOVEMBER 17, 2021

It is more important than ever for retailers to be well prepared for Peak 2021, remaining agile and fleet of foot to react to what the market throws at them while meeting consumer demand at its point of origin, says Sophie Wilson at Astound Commerce.

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

Independent Retailer

NOVEMBER 2, 2021

With only two months left of 2021, retailers should already be looking ahead to the new year for the newest trends, technology, marketing tactics, products, and solutions for improving their business. Crypto Payments Help Deliver a Competitive Advantage. Second, purchase amounts are twice that of credit card purchases.

Merchant Services 96

Merchant Services Payment Services Shipping Wholesale 96

Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. Instead of only shipping to customers’ homes, retailers let online customers shop from their local and online store’s inventory and pick up their orders from their closest brick-and-mortar location the same day. What is BOPIS?

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Independent Retailer

JANUARY 5, 2023

Supply chain, inventory, and shipping challenges remain. . More ecommerce engagement and transactions should be facilitated through the likes of chatbots, AR/VR, and similar interactive tools. The COVID-19 pandemic ushered in an unprecedented era of online shopping, digital payments, and new cybercrime vectors.

Payment Services 84

Payment Services Consumer Wholesale Finance 84

Independent Retailer

OCTOBER 5, 2021

The supply chain is badly tangled, the price of shipping is skyrocketing, and retailers need products now. We are more than 18 months into the pandemic and with no signs of the shipping crisis getting better, businesses need to act fast if they want to get merchandise in on time for the holidays. consumers on July 22, 2021.

Shipping 52

Shipping Payment Services Apparel Beauty and Health 52

Rain Pros

JANUARY 15, 2023

trillion by 2021. Overhead Costs are Low Operating an online business means you don’t have to absorb inflated overhead costs common among brick-and-mortar stores. As an online retailer, you can give customers the ability to customize their orders, choose the exact products they want, and have them shipped right to their home.

Payment Services 52

Payment Services Target Market Shipping Returns 52

Retail Geek

OCTOBER 29, 2021

Episode 279 is breakdown of Amazon, eBay, Shopify, and Snap Q3 2021 earnings, and a discussion of Rent the Runway’s IPO. October 28th, 2021. It was a rigorous process. A weekly podcast with the latest e-commerce news and events. We also discuss the Rent the Runway IPO. Transcript.

Advertising 52

Advertising Merchant Services Payment Services Finance 52

VMS

NOVEMBER 30, 2022

The palm images, after being entered in a kiosk at the 65 locations, link shoppers’ palms to payment cards. In the Covid years of 2020 and 2021, it had closed a great number of stores to improve profitability. or two Covid-dominated years, a lack of dockworkers left ships unloaded and retail warehouses empty. The problem?

Visual Merchandising 85

Visual Merchandising Drop-Shipping Loss Prevention Shipping 85

Retail TouchPoints

MARCH 11, 2022

Once an item is in the eBay Vault, ownership can transfer from seller to buyer in a matter of seconds without the need to re-authenticate, repackage or ship the item anywhere. In November 2021, eBay acquired Sneaker Con Digital ’s authentication business to further bolster the program.

Payment Services 286

Payment Services Planning Shipping Management 286

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). 2021 Predictions. Owned brands continue to grow.

Drop-Shipping 73

Drop-Shipping Payment Services Merchant Services Returns 73

Merchant Marverk

MARCH 25, 2020

In fact, eCommerce sales are expected to surge in 2020 as consumers stock up on essentials, such as food, healthcare items, cleaning products, household items, and even consumer electronics to stay entertained while at home. The second way is to use a third-party delivery service, such as Shipt or Instacart. Further Reading.

Merchant Services 61

Merchant Services Payment Services Beauty and Health Sporting Goods 61

Retail Geek

FEBRUARY 19, 2021

Episode 254 is a breakdown of Walmart and Shopify Q4 2020 earnings reports, a recap of 2020 sales data from the US Dept Commerce, and Amazon News. 2020 Sales Data. US Dept of Commerce released it’s retail data for December, which gives us a full picture of 2020, as well as the Q4 e-commerce data. versus 3.5%

Merchant Services 60

Merchant Services Payment Services Fulfillment Home Furnishings 60

Retail TouchPoints

MARCH 3, 2022

billion on Cyber Monday 2020 , while Singles Day in November 2021 in China drove $139 billion in sales for two of that country’s major online shopping platforms. That includes frictionless payments and checkout and fast shipping options. Consider that in the U.S., ecommerce merchants pulled in $10.8

Merchant Services 219

Merchant Services Drop-Shipping Payment Services Shipping 219

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. trillion was spent globally on marketplaces in 2021, and two-thirds of B2C ecommerce sales now happen on marketplaces. A whopping $3.23

Payment Services 200

Payment Services Merchant Services Consumer Customer Experience 200

Retail Geek

OCTOBER 20, 2021

Episode 278 is the worldwide release of Adobe’s Holiday Shopping Forecast for 2021. In this episdoe we get the very first look at Adobe 2021 Holiday Shopping Forecast. October 14th, 2021. I could get it to Commerce and experience cloud services that we have. 2020 and 2021. Transcript.

Payment Services 97

Payment Services Consumer Apparel Shopping 97

Retail Geek

MARCH 11, 2022

it’s kind of like a multi-channel shipping solution so they’ve you and I have long. 8:09] There’s a lot of speculation that they’re going to come out with some kind of a Shopify killer or some kind of competitive offering to Shopify so this gives them a pretty interesting shipping kind of non Amazon shipping solution.

Drop-Shipping 52

Drop-Shipping Shipping Fulfillment Merchant Services 52

365 Retail

OCTOBER 27, 2022

In the territories surveyed, France experienced the least change, with an 8% increase in customers making the majority of their purchases online, compared to 2020, closely followed by Spain at 9%. Wider statistics from the survey show that those living in the UK, France and Italy are the least patient when it comes to customer service.

Payment Services 62

Payment Services Shopping Checkout Shipping 62

Retail Geek

AUGUST 29, 2023

1:24] And just to set it up the you know in my world of start-up land it has been very hard to get an IPO done so there’s been a couple post coated and like late 2020. And then summon 21 and then there’s been a dry spell there’s been something called a dese back so you have this spec which is this. [1:44]

Merchant Services 52

Merchant Services Grocer Advertising Payment Services 52

Indigo 9 Digital

APRIL 21, 2022

With a lower price point the founders believed they had a better chance of getting consumers to give their eCommerce service a chance. The logistics of shipping and handling of books is also easier than with other categories. That really built a great brand for us from a customer service standpoint.” billion in 2021.

Payment Services 52

Payment Services Shipping Customer Experience Wholesale 52

Retail Geek

JUNE 13, 2022

5:15] Another hobby of I guess it was a shared one is we like to coin phrases, one of the ones that I coined was Zero friction addiction so when consumers have these low-friction experiences not only are they great. And this is where we. Jason: [11:03] We got on like The Today Show.

Fulfillment 52

Fulfillment Shipping Merchant Services Advertising 52