Retail TouchPoints

NOVEMBER 4, 2021

31, 2021. “We’re toy industry sales increased 11% in Q3 2021 from 2020, according to the NPD Group , driven by price increases, a continuation of pandemic lifestyles and fewer promotions. Adobe reports that out-of-stock messages are up 172% compared to January 2020 and up 360% from January 2019.

Consumer 261

Consumer Merchant Services Payment Services Drop-Shipping 261

Inside Retail

SEPTEMBER 11, 2021

Speedy delivery is the name of the game for supermarket retailers all over the world right now, as major chains invest in micro fulfilment centres and explore dark stores in an effort to keep up with customers’ rising expectations during the pandemic. By the end of June 2021, Missfresh operated 625 mini-warehouses in 16 cities in China.

Payment Services 130

Payment Services Merchant Services Fulfillment Marketing 130

Retail TouchPoints

DECEMBER 20, 2023

Manhattan’s Fairway Market grocery chain has partnered with Instacart to develop a new convenience-focused service called Fairway Now that will offer delivery of last-minute grocery items and household essentials in as fast as 30 minutes. This enables Instacart to expedite deliveries for Fairway Now, particularly during peak in-store hours.

Marketing 217

Marketing Payment Services Supermarket Location 217

I Vend

JANUARY 20, 2021

2020 was a difficult year for the world and offline retail in particular was hit hard. Here are our predictions on the tech trends that will shape retail in 2021. Cloud-based POS systems process and store transaction data online while an on-premise POS system stores data locally on the retailers store server.

Payment Services 98

Payment Services Social Commerce Checkout Fulfillment 98

Retail TouchPoints

JANUARY 15, 2021

But when looking at these numbers, the excess data can feel overwhelming, so we’ve rounded up the most important retail metrics to leverage in 2021. Total costs (marketing, packaging, shipping, fulfillment, storage, etc.) / # of orders = cost per order. Evaluating 2020 Metrics and Planning for 2021. are factored in.

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Payment Services Promotions Shipping Planning 149

Inside Retail

JUNE 17, 2021

Many habits they developed during 2020 — such as shopping online through WeChat and making mobile payments — will become permanent. WeChat introduced its Mini Programs to make things even easier; through this app-within-an-app, brands can sell direct to consumers using a shopfront, and take orders as well as payments though WeChat Pay.

Payment Services 113

Payment Services Fulfillment Specialty Retailers Social Commerce 113

Retail TouchPoints

JULY 21, 2020

At the store level, the funds will go toward: Renovations to nearly one-third of its locations; Expansion of curbside pickup ; Piloting “micro fulfillment centers” within supercenters to speed up fulfillment of pickup and delivery orders ; and Deploying digitization, robotics and Internet of Things (IoT) technologies to make stores smarter.

Fulfillment 223

Fulfillment Payment Services Beauty and Health Checkout 223

Retail Focus

APRIL 7, 2022

For many SME retailers, the thought of scaling their businesses to enter new markets has many perceived barriers, particularly if you’re managing multiple roles within your business from stock procurement to marketing, quality control and customer services. Chris White, Head of Delivery, fulfilmentcrowd. Simplifying the schemes available.

Payment Services 130

Payment Services Drop-Shipping Fulfillment Shipping 130

Retail TouchPoints

SEPTEMBER 8, 2021

According to a 2020 survey, over half of U.S. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. Third-party fulfillment and logistics companies also have emerged to support the burgeoning direct-to-consumer ecosystem.

Merchant Services 219

Merchant Services Payment Services Fulfillment Shipping 219

Retail TouchPoints

APRIL 16, 2021

Prioritizing convenience was, of course, amplified by COVID-19, with services like contactless pickup and fast delivery taking on a new meaning synonymous with safety last year. However, as with most of the digital trends associated with the pandemic, the demand for simplified shopping experiences accelerated in 2020.

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Payment Services Returns Consumer Shipping 300

Retail TouchPoints

AUGUST 18, 2022

Buy now, pay later (BNPL) was the trendiest way to pay for all those lockdown purchases back in 2020. Most buy now, pay later offers are interest- and fee-free, unless customers miss a payment. consumers say they have used a buy now, pay later service, according to a recent study from The Ascent, a Motley Fool service.

Merchant Services 257

Merchant Services Payment Services Consumer Point of Sale 257

Inside Retail

OCTOBER 19, 2021

As global apparel revenues plummeted almost 20 per cent in 2020, e-commerce has emerged as the silver lining of the fashion industry’s challenging year. E-commerce fashion sales are expected to grow almost 39 per cent between 2020 and 2023. Online shoppers want variety – and they want it for everything, including their payment options.

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Merchant Services Fashion Payment Services Checkout 147

365 Retail

JULY 26, 2021

Transaction volumes across Chinese supply chains had been growing at a phenomenal rate in the second half of 2020, but Tradeshift’s data suggests a significant slowdown since the beginning of 2021. Supply chain operators are walking a tightrope in order to keep recovery on track.

Payment Services 111

Payment Services Finance Fulfillment ATS 111

365 Retail

APRIL 28, 2021

Fashion brands are pivoting to offer new, value-add delivery services and improved post-purchase experiences to enhance sales, encourage customer loyalty and protect margins, the latest data from parcelLab , the leading operations experience platform, reveals.

Merchant Services 52

Merchant Services Payment Services Fashion Checkout 52

Retail TouchPoints

SEPTEMBER 29, 2020

Retailers seeking guidance as they look ahead to an uncertain Q4 will find plenty of solid, practical advice in the 2020 Retail Strategy and Planning series of webinars, now available on-demand. As a result, many retailers must move beyond manual processes to calculate their sales tax obligations.

Payment Services 260

Payment Services Fulfillment Location Shipping 260

Retail TouchPoints

JULY 8, 2021

Up to 70% of people still agree that the coronavirus situation concerns them “hugely,” a slight drop from 79% in April 2020. However, these positive attitudes are dependent on factors like physical alternatives, costs and a dependable means of payment, along with credit terms. However, in the U.S.,

Payment Services 285

Payment Services Consumer Shopping Returns 285

Inside Retail

APRIL 15, 2021

As a result, the industry unlocked and fulfilled five years of online retail growth in just six months through a patchwork of band-aids and gut-led experiments – effectively realising 2025 sales levels in 2020. per cent points in the five years to October 2020, reaching about 9.8 Digital payment. It reached 22.8

Merchant Services 130

Merchant Services Payment Services Shopping Customer Experience 130

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. trillion was spent globally on marketplaces in 2021, and two-thirds of B2C ecommerce sales now happen on marketplaces. A whopping $3.23

Payment Services 207

Payment Services Merchant Services Consumer Customer Experience 207

Retail TouchPoints

JANUARY 22, 2021

The IDC FutureScape 2021 webinar took a close look at some of the biggest, most impactful developments retailers can expect in the coming years. Part of the redesign of the store is all about finding the right balance of consumer pickup locations where inventory exists, where we store it and where and how fulfillment happens. ”.

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Payment Services Store Layout Fulfillment Consumer 211

Retail TouchPoints

MARCH 5, 2024

Amazon pioneered the paid loyalty program with Amazon Prime, which has been in operation for nearly 20 years and has more than 200 million members worldwide. Walmart debuted its Walmart+ program in September 2020, followed by Kroger ’s Boost program in November 2021.

Checkout 180

Checkout Returns Shipping Promotions 180

Retail TouchPoints

FEBRUARY 5, 2021

Holiday season 2020 has come to an end, so what now? The transaction cycle does not end after purchase, and successful retailers should ensure that their omnichannel systems and processes are able to seamlessly handle the recovery period that comes after the holidays. Creating a Frictionless Returns Process.

Payment Services 174

Payment Services Returns Specialty Retailers Promotions 174

Retail TouchPoints

MARCH 5, 2024

[Update from 3/6/2024] Over the next decade, Target plans to build more than 300 new stores and upgrade the vast majority of its brick-and-mortar fleet, with projects ranging from full remodels to adding Ulta Beauty locations, upgrading fixtures and supporting same-day services.

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Planning Beauty and Health Payment Services Checkout 130

Retail Insider

OCTOBER 14, 2021

It is with great pleasure that we can announce the launch of the latest ‘Retail Insider Digital Retail Innovations’ report for 2021 (sponsored by Webloyalty ). Having said that, Amazon still figured prominently with entries in the Top 60 for its Grocery Stores, Amazon One palm payments and Amazon Key in–garage grocery delivery.

Payment Services 52

Payment Services Supermarket Fulfillment Shopping 52

Retail TouchPoints

OCTOBER 7, 2020

At the beginning of 2020, Hudson kicked off its deployment of the Flooid platform to provide a new backbone for all transactions across its 1,010 travel convenience stores and specialty retail, which includes proprietary book and tech stores, duty-free shops and food and beverage concessions.

Payment Services 214

Payment Services Point of Sale Specialty Retailers Customer Experience 214

365 Retail

JULY 5, 2022

The Very Group, operator of multicategory digital retailers Very and Littlewoods, has appointed former president and CEO of Walmart Japan Lionel Desclée as group CEO. Before joining Walmart, Lionel spent three years as president and CEO of Tom & Co, which operates over 160 pet care stores in Belgium, Luxembourg and France.

Payment Services 122

Payment Services Supermarket Finance Fulfillment 122

Inside Retail

APRIL 13, 2021

Changes in consumer behaviours, together with improvements in payment system security and better access to the internet nationwide, have supported continued growth for online revenue. (In In the year to August 2020, 11.4 per cent that month compared to the year before, with significant decreases in food and drink services (-94.9

Payment Services 130

Payment Services Department Stores Consumer Fulfillment 130

Rangeme

AUGUST 3, 2021

Let’s look at 2021’s top grocery tech trends and how they’re reinventing global grocery. billion in 2020). billion in 2020). February 1, 2021. March 29, 2021. “[O]nline May 27, 2021. June 2, 2021. March 25, 2021. US Click and Collect in 2020 and 2021. March 24, 2021.

Payment Services 52

Payment Services Fulfillment Checkout Grocer 52

Indigo 9 Digital

AUGUST 2, 2022

True to form Hema stores also double as fulfillment centres for Hema’s online grocery orders. As of March 2021 Hema had 257 stores. Stores as fulfillment centres. Digital payments including facial recognition. Alipay, founded by Alibaba, is an online payment app that had 711 million monthly active users as of June 2020.

Payment Services 98

Payment Services Kiosk Supermarket Checkout 98

Inside Retail

FEBRUARY 27, 2023

From 2020-22, retailers took the opportunity to accelerate their digital transformations. However, over the 12-month period from November 2021 to November 2022, online purchases were down 3.8 per cent due to lockdown-driven spending in 2021. Customer service This is often a buyer’s primary point of contact with a brand.

Payment Services 130

Payment Services Social Commerce Promotions Department Stores 130

CJ Retail Solutions

FEBRUARY 23, 2021

Retail Displays in 2021 – COVID Trends & Tips. Physical screens, usually transparent, have been erected in self-service POS stations, checkouts and security areas, and where deli counters have reopened, some form of screening has been included. These will no doubt continue through 2021. Some customers will remain nervous.

Payment Services 40

Payment Services Outdoor Supermarket Checkout 40

365 Retail

NOVEMBER 17, 2021

It is more important than ever for retailers to be well prepared for Peak 2021, remaining agile and fleet of foot to react to what the market throws at them while meeting consumer demand at its point of origin, says Sophie Wilson at Astound Commerce.

Payment Services 52

Payment Services Shopping Returns Fulfillment 52

Retalon

SEPTEMBER 22, 2021

Major retailers survived 2020 by transforming how they got their products into customers’ hands. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. A retail fulfillment process that is known as BOPIS — Buy Online, Pickup In-Store. Payment, return, and exchange policies.

Fulfillment 41

Fulfillment Payment Services Inventory Management Shipping 41

Mass Relators

OCTOBER 25, 2023

According to the National Retail Federation (NRF), retailers lost $112 billion due to shrink in 2022, up from nearly $94 billion in 2021. Seven in 10 retailers say the pressure is mounting to improve the efficiency and expense of managing online orders, returns, and the fulfillment process.

Checkout 52

Checkout Payment Services Returns Shrinkage 52

Retail TouchPoints

APRIL 5, 2021

The decline in COVID-19 cases and continued vaccine rollout is already having positive effects: consumer anxiety levels have dropped 10% and worldwide anxiety is at its lowest level since April 2020, according to data from the Deloitte State of the Consumer Tracker. The opposite is true about more commodity-type goods.

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Returns Apparel Jewelry Payment Services 185

I Vend

NOVEMBER 17, 2021

iVend provides retail technology to ensure top-notch customer service. In their report, ‘The future hybrid store’ , CBRE defines online/offline integration as ‘bringing in-store shopping and e-commerce fulfilment into the same space’. iVend Retail for Hardware Don’t risk anything less than an outstanding customer experience.

Customer Experience 95

Customer Experience Fulfillment Payment Services Returns 95

Small Biz Trends

JULY 26, 2022

And social media marketing has become an indispensable tool for leveraging products and services. Essentially an influencer produces compelling content that influences potential buyers of a product or service by promoting or recommending the items on social media. billion in 2021. billion in 2022, up from $ 13.8

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Marketing Payment Services Management Advertising 98

Retail Geek

JANUARY 22, 2021

Episode 251 is our annual predictions episode for 2021 and a recap of our 2020 predictions. 2020 Recap – Predictions made on episode 204. 2020 Predictions Recap. 5% of retail in 2019, could be 8-10% in 2020 (as measured by IRI, for CPG private label). 2021 Predictions. Owned brands continue to grow.

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73