Remove contact
article thumbnail

Livestreaming in the U.S. isn’t Dead, it’s Just Happening in the Wrong Place 

Retail TouchPoints

Unfortunately that ancient (1989) bit of cinematic wisdom hasn’t exactly held true in the modern field of social media, where platforms including TikTok , Facebook and Instagram are increasingly pulling back on social commerce initiatives that have failed to attract enough of the right players. is livestream shopping.

article thumbnail

A Power-Packed Content Agenda Makes retailX the Must-Attend Event of the Summer

Retail TouchPoints

A panel of women supply chain executives from Shoe Carnival , Nestle Nutrition and Hubble Contacts , moderated by Melissa Campanelli of the Women in Retail Leadership Circle, will reveal their secrets for success. Hot Takes on Livestreaming, Influencer Marketing and Social Commerce. At Chicago’s McCormick Place, Aug.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Grab customer attention across channels with a diversified strategy

Inside Retail

There are numerous options for diversifying your online offerings, from direct-to-consumer (D2C) sales to third-party marketplaces to social commerce. Social commerce. Social media sites are now a very important part of the consumer journey. Contact us today to chat with one of our e-commerce experts.

article thumbnail

How to Turn One-Time Holiday Buyers into Brand Loyalists

Retail TouchPoints

This follow-up strategy is important for brands investing in livestream shopping or social commerce because they should be connecting with those customers now that visited them for the first time pre-holiday.

article thumbnail

Stitch Fix Launches ‘Holiday Party Hotline’ to Help Shoppers Find the Perfect Outfit

Retail TouchPoints

Once contact is made, customers will receive a text message confirming receipt, and a stylist will respond within 24 hours via text. Now through December 15, consumers can call the new Holiday Party Hotline , a dedicated phone line that will help answer their most pressing fashion questions.

Shipping 147
article thumbnail

#RSP22: Everything You Need to Know About Holiday 2022

Retail TouchPoints

It’s common retail wisdom that it costs 5X more to acquire new customers than keep existing ones , and one of retailers’ primary tools for maintaining customer relationships are their contact centers. Additionally, the retailer is now able to quickly replicate its contact centers in new countries it enters.

article thumbnail

What does 2022 hold for the retail industry? Hear from the experts…

365 Retail

“Consumers are increasingly online and on social media, which is leading to a boom in social commerce. Brands and retailers are already prioritizing social commerce now and are only set to increase their social commerce efforts over the next few years. consumer survey?we John Smith, EMEA CTO,?